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Brother DCP9040CN

Troubleshooting. Image Defect. All one color, Dirt on the back of paper

All one color

Step Cause Check Result Remedy
1 Corona wire failure Are the electrodes on the drum unit of the appropriate color and machine body dirty? Yes Clean both electrodes.
2 Is the corona wire damaged? Yes Replace the drum unit.
3 Charge HVPS PCB failure Is the problem solved after replacing the charge HVPS PCB ASSY Yes Replace the charge HVPS PCB ASSY.
4 Main PCB failure Is the problem solved after replacing the main PCB ASSY? Yes Replace the main PCB ASSY.
5 Engine PCB failure Is the problem solved after replacing the engine PCB ASSY? Yes Replace the engine PCB ASSY.
6 Laser unit failure Is the problem solved after replacing the laser unit? Yes Replace the laser unit.

Dirt on the back of paper

User Check

- If there is dirt on the back of the paper in duplex printing, the back of the paper tray may be dirty. Clean the back of the paper tray.

Step Cause Check Result Remedy
1 Fuser unit dirty Is the pressure roller ASSY dirty? Is any other area in the machine dirty? Yes Print approximate 10 pages.
2 No Replace the fuser unit.
3 Dirt in the paper feed system Is the paper tray or feed system on the drum unit dirty with toner? Yes Wipe dirt off.
4 Belt unit dirty Is the problem solved by replacing the belt unit Yes Replace the belt unit.
5 Waste toner box dirty Is the problem solved by replacing the waste toner box? Yes Replace the waste toner box.
Error Code
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