Brother DCP9020CDN
Troubleshooting. 2.3 Double feeding
User Check
- Check if the paper is loaded into the paper tray correctly.
- Check that too much paper is not loaded in the paper tray.
- Turn back the paper loaded in the paper tray or change the orientation of the paper by 180°.
- Check if the thickness of the paper is 60 to 105 g/m2.
- Shuffle the papers and reload them into the paper tray.
Step | Cause | Remedy |
---|---|---|
1 | Separation pad or separation roller worn out | Replace the PF kit 1. |