Brother DCP-T700W
Troubleshooting. 2.5.2 Paper jam near the Platen
User Check
- Check if the recording paper is loaded correctly in the Paper tray.
- Adjust the paper guide to match the recording paper size.
- Check if the recording paper loaded is smaller than the specified size.
- Check if the recording paper's thickness is within specifications.
- Clean the related rollers.
Step | Cause | Solution |
---|---|---|
1 | Foreign materials in the recording paper feeding path | Remove foreign materials. |
2 | CR encoder strip stained | Clean the CR encoder strip. |
3 | CR encoder strip out of place | Reattach the CR encoder strip. |
4 | Registration actuator caught in the surrounding parts | Reattach the Registration actuator. |
5 | CR guide rail not properly attached | Reattach the CR guide rail. |
6 | Platen not mounted in place | Reattach the Platen ASSY. |
7 | Paper feeding path parts out of place | Reattach the paper feeding path parts. |
8 | CR encoder strip defective | Replace the CR encoder strip. |
9 | Paper feed roller defective | Replace the Paper feed roller. |
10 | Platen defective | Replace the Platen ASSY. |
11 | Paper feed roller defective | Replace the Paper feed roller. |
12 | Registration sensor defective | Replace the Registration sensor PCB ASSY. |
13 | Main PCB defective | Replace the Main PCB ASSY. |