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Xerox WorkCentre 6015

Error Codes List page 2

  • Code: 016-315, 016-317
  • Description: IP Memory Check Fail
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
  • Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the LED Driver Board. Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 016-323
  • Description: Fax Checksum Error
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
  • Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.
  • Code: 016-372
  • Description: DRAM Memory Allocation Error
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
  • Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.
  • Code: 016-500, 016-501, 016-502
  • Description: Firmware Errors. The firmware download to the printer failed. • 016-500: Erase Flash Error • 016-501: Write Flash Error • 016-502: Verify Flash Error
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
  • Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.
  • Code: 016-503 ... 016-507
  • Description: E-mail Error An e-mail error is detected. • 016-503: SMTP Error • 016-504: POP Error • 016-506: SMTP Login Error • 016-507: SMTP Error
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
  • Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.
  • Code: 016-718
  • Description: Memory Overflow The print job size exceeded memory.
  • Causes: • IP Board, PL7.1.9/PL7.1.16 • MCU Board, PL7.2.2
  • Remedy: 1 Check the memory. Print the Configuration Page to determine the amount of memory installed. Is the print job too large? Divide the print job to fit installed memory. Go to step 2. 2 Reseat all connections on the IP Board. Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.
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