Causes: Scan position detect error – The black edge is not detected in scanning.
Remedy: Power cycle the unit and retry to scan. If the error occurs again in the next scan, the unit needs repair. The calibration sheet may not be installed properly.
Code: C383
Description: Toner sensor detection error. (C383=K) This error does not occur with the default settings.
Causes: Is the toner cartridge installed? Is the lock lever of the toner set? Does this error recur?
Remedy: Install the toner cartridge. Rotate the lock lever of toner to the lock position. Turn on the power again. Replace the toner sensor assembly.
Code: C41A, C41B
Description: Short-circuit or opencircuit of fuser thermistor is detected.
Causes: Does this error recur?
Remedy: Turn on the power again. Replace the fuser unit.
Code: C41C
Description: The backup roller thermistor is detected of its short-circuit. (At high temperature)
Causes: Does this error recur?
Remedy: Turn on the power again. Replace the fuser unit.
Code: C41D
Description: The backup roller thermistor is detected of its opencircuit. (At low temperature)
Causes: Does this error recur?
Remedy: Turn on the power again. Replace the fuser unit.
Code: C41E
Description: Compensation Thermistor Error
Causes: Is the error message displayed? Does this error recur?
Remedy: Turn on the power again. After leaving a printer for 30 minutes, turn on the power again.