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Samsung SLM3825ND

Error Codes List page 6

  • Code: M3-2130
  • Display: Output bin full. Remove paper.
  • Description: The machine detected that the output tray has got full or the bin-full sensor is defective.
  • Remedy: 1) Remove the paper on the output tray. 2) If the problem persists, check the followings. 3) Remove top cover. 4) Check if the Bin-full Sensor connector is connected properly. Reconnect it or replace the Bin-full sensor
  • Code: S2-4120
  • Display: Door open. Close it.
  • Description: Door is open or the cover open switch is defective.
  • Remedy: 1) Check if the front door is closed correctly. 2) Check if the rear door is closed correctly. 3) Check if the connection between the main board and HVPS board is correct. 4) Check if the cover open switch on HVPS board is operated properly. If it is defective, replace the HVPS board(JC44-00197A).
  • Code: S6–3123
  • Display: Network Problem: IP Conflict.
  • Description: IP address conflicts with that of other system. / There is no response when checking the ping test.
  • Remedy: Change the machine’s IP address. • Set-up the IP address in this order, Network -> TCP/IP (IPv4) -> STATIC. • In case of DHCP or Bootp, reboot the machine to receive a new IP address.
  • Code: S6–3128
  • Display: 802.1x Network Error.
  • Description: The confirmation was requested for wired port, the server has rejected. / The confirmation protocol is not the same or user information (ID/Password) is wrong.
  • Remedy: Check the setting-up for 802.1x confirmation server. • Re-enter the server information and confirmation protocol. • Re-enter the user information.
  • Code: U1–2315, U1–2320, U1–2330
  • Display: Error #U Turn off then on.
  • Description: The temperature control of fuser unit is abnormal.
  • Remedy: 1) Turn the machine off. Re-install the fuser unit. Then turn the machine on. Is the error message is disappeared? 2) If the problem persists, turn the machine off and remove the fuser unit. a) Check if the fuser connector is connected properly. b) Check if the input voltage is normal. c) Check if the thermistor is twisted or contaminated. 3) After confirming continuity in the fuser connector and the problem still exists; order an SMPS/HVPS and Fuser Unit and install as is necessary. • HVPS : JC44-00197A • SMPS : JC44-00095D (110V) / JC44-00096D (220V) • Fuser Unit : JC91-01023A (110V) / JC91-01024A (220V)
  • Code: U1–2334, U1–2340
  • Display: Error #U Turn off then on.
  • Description: The temperature control of fuser unit is abnormal.
  • Remedy: 1) Turn the machine off. Re-install the fuser unit. Then turn the machine on. Is the error message is disappeared? 2) If the problem persists, turn the machine off and remove the fuser unit. a) Check if the fuser connector is connected properly. b) Check if the input voltage is normal. c) Check if the thermistor is twisted or contaminated. 3) After confirming continuity in the fuser connector and the problem still exists; order an SMPS/HVPS and Fuser Unit and install as is necessary. • HVPS : JC44-00197A • SMPS : JC44-00095D (110V) / JC44-00096D (220V) • Fuser Unit : JC91-01023A (110V) / JC91-01024A (220V)
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