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Samsung SLM3820ND

Error Codes List page 3

  • Code: C3-1410
  • Display: Not Installed Imaging unit
  • Description: The imaging unit is not installed.
  • Remedy: NOTE This error is for M3325/3825/4025. 1) Turn the machine off then on. 2) Open the front cover. 3) Check if the imaging unit is installed. If yes, remove and reinstall it. 4) If the problem persists, replace the imaging unit with new one.
  • Code: C3-1510
  • Display: Not compatible Imaging unit
  • Description: Imaging unit is not compatible.
  • Remedy: NOTE This error is for M3320/3820/4020. 1) Open the front cover. 2) Remove the toner cartridge and imaging unit. 3) If the imaging unit is not a Samsung genuine imaging unit, replace with new one.
  • Code: C9-1112
  • Display: Replace new tray 1 roller
  • Description: Tray1 pick up roller is worn out.
  • Remedy: 1) Remove the tray 1 cassette. 2) Remove the duplex unit. 3) Pull the small tap down, then release the pick up roller(JC73-00340A).
  • Code: C9-1115
  • Display: Replace new tray 1 roller
  • Description: Tray1 reverse roller is worn out.
  • Remedy: 1) Remove the tray1 cassette. 2) Remove the reverse roller(JC90-01032A).
  • Code: C9-1122
  • Display: Replace new tray 2 roller
  • Description: Tray2 pick up roller is worn out.
  • Remedy: 1) Remove the Tray 2 cassette. 2) See the bottom of the SCF Unit. 3) Pull the small tap down, then release the pick up roller(JC97-02259A).
  • Code: C9-1125
  • Display: Replace new tray 2 roller
  • Description: Tray2 reverse roller is worn out.
  • Remedy: 1) Remove the Tray 2 cassette. 2) Open the cassette cover. 3) Pull the small tap down, then release the reverse roller(JC97-02259A).
Error Code
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