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Samsung SF341P

Error Codes List page 3

  • Code: 13
  • Description: Defective Motor Drive (LF). The motor drive of Line Feeder is not working.
  • Causes: 1.LF Motor 2.Main B'D.
  • Remedy: 1. Check if the connector of LF Motor is connected to the Main B'D normally. 1. Try to replace the LF Motor ASS'Y and the Main B'D in sequence.
  • Code: 14
  • Description: Defective Motor Drive (CR). The drive of CR Motor is not working.
  • Causes: 1.CR Motor 2.Main B'D.
  • Remedy: 1. Check if the connector of CR Motor is connected to the Main B'D normally. 1. Try to replace the CR Motor ASS'Y, the Main B'D in sequence.
  • Code: 15
  • Description: Defective Motor Drive (TX) The TX Motor is not driven.
  • Causes: 1.TX Motor 2.Main B'D.
  • Remedy: 1. Check if the connector of TX Motor is connected to the Main B'D normally. 1. Try to replace the TX Motor ASS'Y and the Main B'D in sequence.
  • Code: 16
  • Description: Blank Page Print Out (When Copying). Blank page is printed out when copying.
  • Causes: 1.CIS ASS'Y 2.Main B'D
  • Remedy: 1. Check if the recording papers are inserted reversely. 2. Perform the Adjust Scanner in the TECH MODE. 1. Insert the paper with the copy side to be faced down. 2. In case the output waveform is abnormal in the Adjust Scanner, replace the CIS ASS'Y, while replace the Main B'D in normal. Notes: After replacing CIS, you must perform a Adjust Scanner.
  • Code: 17
  • Description: Blank Page Print Out (When Receiving) Blank page is printed out when receiving.
  • Causes: 1.Ink cartridge 2.Main B'D.
  • Remedy: 1. Check if the sender transmits the document properly. 2. Check if there remains some amount of ink. (Ex: COPY TEST/SELF TEST) 1. Replace the ink cartridge. 2. If it is normal in the Copy Test and in the Self Test, try to replace the Main B'D.
  • Code: 18
  • Description: Vertical Black Line (When Copying). Vertical black lines occur in the printing.
  • Causes: 1.CIS ASS'Y 2.Main B'D.
  • Remedy: 1. Check if there are substance materials on CIS. 2. Perform a Adjust Scanner to check if the waveform is normal. 3. Clean the cartridge nozzle. 1. If there are some stains on the surface of CIS, wipe them off with alcohol (IPA). 2. If the CIS waveform is abnormal, replace the CIS ASS'Y. 3. Clean the nozzle and confirm again. 4. After confirming the CIS waveform and cleaning the nozzle, if the vertical black lines still occur, then try to replace the Main B'D. Notes: After replacing the CIS, you must perform a Adjust Scanner.
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