Description: During operation the fuser temperature fails to rise correctly, the Thermister is not connected to the main board or contact points are loose or dirty.
Remedy: *Check thermister contact point and cable connection. *Please test the fuser in engine test mode. *If the problem still persists, replace fuser unit.
Code: 14
Display: OVER HEAT ERROR
Description: The fuser temperature has risen too far. If the temperature of heat roller abnormally increases above the toner-fusing-temperature parts of the fuser may be thermally degraded.
Remedy: The machine will automatically return to standby mode when it cools down to the normal operating temperature. * Check DC control signal from Main PBA to TRIAC and AC supply from SMPS to fuser. * Check the thermister on the fuser for contamination by toner debris or dust and clean the thermister surface. * Please test the fuser in engine test mode. * If the problem still persists, replace fuser unit.
Code: 15
Display: NO CARTRIDGE
Description: The toner cartridge is not installed or the CRUM terminals in the cartridge are dirty or loose.
Remedy: Install a toner cartridge. If already installed then check CRUM contact points. (Try uninstalling and re-installing the cartridge)
Code: 16
Display: Invalid Cartridge
Description: The toner cartridge is not for the Samsung machine.
Remedy: Check that the toner cartridge is correct for this model.
Code: 17
Display: DRUM WARNING
Description: The drum cartridge is near the end of life, 18,000 print pages
Remedy: Ensure a replacement OPC Drum is in stock. Continue to use this drum until “REPLACE DRUM” appears
Code: 18
Display: REPLACE DRUM
Description: The drum cartridge has reached the end of its life, 20,000 print pages.