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Samsung SCX5115

Error Codes List page 2

  • Code: 07
  • Display: Jam 2 at face-down tray
  • Description: 1. Then paper is not drawn in because of the stack of papers in the Out tray. 2. Does it curl while coming out?
  • Remedy: 1. Load recommended quantity of papers 2. Open the Cover Front and check whether roller or spring, which are related to paper out, is not out of position. If so, re-locate or replace.
  • Code: 08
  • Display: Clutch error
  • Description: 1. Check the spring of solenoid 2. Check the armature assembly/cushion 3. Electrical check
  • Remedy: 1. Check whether the spring is expanded or not. 2. Check armature is well installed. It may be unstable assemble. 3. Remove the Main PBA.
  • Code: 09
  • Display: High voltage error
  • Description: 1. Check the terminal output voltage 2. Check HVPS
  • Remedy: 1. Remove the Toner cartridge and open the cover and press cover open switch lever and measure the voltage with high voltage probe and sending printing data. If the voltage is normal, change the toner cartridge. 2. Disassemble the left side cover, and check HV of the solder side of HVPS and change it.
  • Code: 10
  • Display: Feeding obstacles
  • Description: Does the Plate-knockup prevent the paper loading?
  • Remedy: MPF : Turn the power off and on. Open and close the Side cover to return to the original state. Cassette : Adjust Guide to fit the paper width.
  • Code: 11
  • Display: Skew
  • Description: Is the Guide adjust set to the paper width?
  • Remedy: Fit the paper width using the Guide adjust.
  • Code: 12
  • Display: Stacking
  • Description: 1. Took out the Stacker extender to support long papers? 2. Stacked too many papers more than Stacker can hold?
  • Remedy: 1. Use extender as per the paper length. 2. The Face-up stacker normally can hold 100 pages when using 75g/m2, however, stacking capacity can be lowered depending on the type of papers.
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