Description: Scanner lock error has occurred. CIS does not move.
Remedy: 1. Check if the CIS unit is moving when power on. 2. Check if the at cable is connected to the CIS unit properly. Re-connect or replace the cable. 3. If the CIS is defective, replace it. 4. Check if there is any defective part in the scanner unit. (Gear, Belt, Motor etc.) 5. If the problem persists, replace the main board.
Code: S4-2111, S4-2112
Display: Memory Full. Remove Job.
Description: The fax memory is almost full.
Remedy: Print or remove the received fax job in Secure Recieve.
Code: S6-3123
Display: Network Problem: IP Con ict.
Description: Network has some problem. - IP address con icts with that of other system. - Communication error - There is no response when checking the ping test.
Remedy: Change the machine’s IP address. - Set-up the IP address in this order, Network -> TCP/IP (IPv4) -> STATIC. - In case of DHCP or Bootp, reboot the machine to receive a new IP address.
Code: S6-3128
Display: 802.1x Network Error.
Description: 802.1x Network Error - The con rmation was requested for wired port, the server has rejected. - The con rmation protocol is not the same or user information (ID/Password) is wrong.
Remedy: Check the setting-up for 802.1x con rmation server. - Re-enter the server information and con rmation protocol. - Re-enter the user information.new IP
Code: U1-2320
Display: Error #U1-2320 Turn off then on.
Description: The temperature control of fuser unit is abnormal. (Open Heat Error)
Remedy: 1. Turn the machine off. Re-install the fuser unit. Then turn the machine on. Is the error message is disappeared? 2. If the problem persists, turn the machine off and remove the fuser unit. Check if the fuser connector is connected properly. Check if the input voltage is normal.
Code: U1-2330
Display: Error #U1-2330 Turn off then on.
Description: The temperature control of fuser unit is abnormal. (Low Heat Error)
Remedy: 1. Turn the machine off. Re-install the fuser unit. Then turn the machine on. Is the error message is disappeared? 2. If the problem persists, turn the machine off and remove the fuser unit. a. Check if the fuser connector is connected properly. b. Check if the input voltage is normal. c. Check if the thermistor is twisted or contaminated.