Description: Paper is empty in Tray2. The status LED is red. 1. There is no paper in the tray2. 2. Actuator-Paper Empty is defective. 3. Photo Sensor is defective or connection is bad. 4. Main Board is defective.
Remedy: 1. Load the paper in the tray2. 2. If the Actuator-Paper Empty is defective, replace it. 3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly. 4. If the problem persists, replace the Main Board.
Code: M1-1010, M1-1110, M1-1210
Display: Paper Jam in Tray1. Paper Jam in Tray1. Paper Jam in Tray2.
Description: The jammed paper has occurred in the tray1,2 1. Pick-Up or Torque Limiter Roller is contaminated or worn out. 2. There is some obstacles in the paper path.
Remedy: 1. Clear the jammed paper (refer to 4.1.3.2). If the problem persists, check the following. 2. While pushing the Paper Empty Sensor, send the printing data. Check if the pick up roller is rotating normally. 3. Check if there is any obstacles in the paper path (from Pick-Up to Feed Sensor). The feed roller should be especially checked. 4. Print out the Supplies Information. Check the Tray 1,2 Roller Life and Tray1,2 Torque Limiter Life. If the life came to the end, replace the relative roller.
Code: M1-1610
Display: Paper Jam in MP tray.
Description: The jammed paper has occurred in the MP tray. 1. MP Pick-Up or MP Torque Limiter Roller is contaminated or worn out. 2. There is some obstacles in the paper path.
Remedy: 1. Clear the jammed paper. If the problem persists, check the following. 2. While pushing the Paper Empty Sensor, send the printing data. Check if the pick up roller is rotating normally. 3. Check if there is any obstacles in the paper path (from Pick-Up to Feed Sensor). The feed roller should be especially checked. 4. Print out the Supplies Information. Check the MP Tray Roller Life and MP Tray Torque Limiter Life. If the life came to the end, replace the relative roller or MP Unit.
Code: M1-2210, M1-3221
Display: Tray2 Door Open. Close it. Not installed tray2.
Description: The option tray is not inserted perfectly.
Remedy: Remove and re-install the option tray.
Code: M1-5112
Display: Paper is empty in tray 1.
Description: Paper is empty in Tray1. The status LED is red. 1. There is no paper in the tray1. 2. Actuator-Paper Empty is defective. 3. Photo Sensor is defective or connection is bad. 4. Main Board is defective.
Remedy: 1. Load the paper in the tray1. 2. If the Actuator-Paper Empty is defective, replace it. 3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly. 4. If the problem persists, replace the Main Board.
Code: M1-5612
Display: Paper Empty in MP Tray.
Description: Paper is empty in MP Tray. The status LED is red. 1. There is no paper in the MP tray. 2. Actuator-Paper Empty is defective. 3. Photo Sensor is defective or connection is bad. 4. Main Board is defective.
Remedy: 1. Load the paper in the MP tray. 2. If the Actuator-Paper Empty is defective, replace it. 3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly. 4. If the problem persists, replace the Main Board.