Description: Ghost occurs at 75.5 mm intervals of the OPC drum in the whole printing. (When printing on card stock or transparencies using manual feeder)
Causes: When printing on card stock thicker than normal paper or transparencies such as OHP, higher transfer voltage is required.
Remedy: Select 'Thick Mode' on paper type menu from the software application and after using returning to the original mode is recommended.
Code: 32
Display: Ghost (3)
Description: White ghost occurs in the black image printing at 47.5mm intervals.
Causes: 1. The life of the developer may be expired. 2. The abnormal voltage and bad contact of the terminal of the supply roller
Remedy: 1. Occur in the developer cartridge, replace the developer and try to print out. 2. Check the approved voltage of the supply roller and contact of the terminal and adjust if necessary.
Code: 33
Display: Ghost (4)
Description: Ghost occurs at 47.5mm(or 63.9mm) intervals.
Causes: The temperature of the fuser is maintained high
Remedy: 1. Disassemble the fuser and remove the contaminated toner particles on the roller and clean the foreign matter between Thermistor and Heat roller. (Caution : can be deformed)
Code: 34
Display: Stains on the Face of Page
Description: The background on the face of the printed page is stained.
Causes: 1. Toner leakage due to improperly sealed developer. 2. If the transfer roller is contaminated, stains on the face of page will occur.
Remedy: 1. Replace the developer cartridge. 2. If the transfer roller is contaminated, run DRUM Cleaning Mode Print 2 or 3 times. And perform Self-Test 2 or 3 times to remove contamination.
Code: 35
Display: Stains on Back of Page
Description: The back of the page is stained at 47 mm intervals.
Causes: 1. Transfer roller is contaminated. 2. Pressure roller is contaminated.
Remedy: 1. Perform the DRUM Cleaning Mode Print 2 or 3 times. Run Self-Test to remove the contamination of the transfer roller. 2. Replace the transfer roller if contaminated severely. 3. Disassemble the fuser and clean the H/R(Heat Roller) and P/R(Pressure roller). And check the area between H/R and Thermistor. If contaminated, clean the area not to be deformed.
Code: 36
Display: Blank Page Print out (1)
Description: Blank page is printed.
Causes: Bad ground contacts in OPC and/or developer
Remedy: Remove contamination of the terminals of the developer and the unit.