Display: Paper rolled in the Toner Cartridge (OPC Drum)
Description: Paper is rolled up in the OPC.
Causes: 1. Paper is too much thin. 2. The face of paper is curled.
Remedy: 1. Recommend to use normal paper. 2. How to remove the rolled in the OPC Drum. • Remove the paper while turning the OPC Drum against the ongoing direction.
Code: 08
Display: LCD Display Defect
Description: Strange characters are displayed in the LCD Window and OPE Panel buttons do not work.
Causes: 1. Clear the memory. 2. Check that the OPE HARNESS is connected to the Connection Board correctly
Remedy: 1. Try again after clearing the memory. 2. If re-connecting the harness does not correct the fault replace the OPE Ass’y and the main Board in sequence.
Code: 09
Display: Defective OPE Keypad
Description: Pressing keys does not cause the set to respond correctly
Causes: 1. Clear the memory. 2. Check that there is an audible key click when a key is pressed
Remedy: 1. Check that the keypad is assembled correctly and the membrane is not damaged, replace the membrane or whole keypad assembly if necessary. 2. If the fault remains replace the OPE Ass’y and the Main board in sequence.
Code: 10
Display: Fuser gear melts due to overheating causing Paper Jam.
Description: Constant Jam where paper is entering Fuser unit. Fuser rollers do not turn
Causes: 1. Check the Heat Lamp, thermostat and thermistor
Remedy: 1. Use Engine Test Mode to test the Fuser -THERM ADC 120. Replace Fuser unit Replace SMPS or Main PBA as appropriate
Code: 11
Display: Paper Empty
Description: Paper Empty is displayed in the LCD panel even when paper is loaded in the cassette.
Causes: 1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective 3. Faulty cables or connectors
Remedy: 1. Replace the defective actuator or sensor. 2. Replace the SMPS PBA or MAIN PBA as appropriate
Code: 12
Display: Paper Empty without indication
Description: The paper empty message does not appear in the LCD when the paper cassette is empty.
Causes: 1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective
Remedy: 1. Replace the defective actuator. 2. Replace the SMPS PBA or MAIN PBA as appropriate