Description: There is no paper in the tray. Status LED –Red color is on.
Remedy: 1. Open front door and pinch the paper length guide and pull it out to extend the tray. 2. Flex or fan the edge of the paper stack to separate the pages before loading the paper. Insert the paper into the tray. 3. Load paper with the print side facing up. Make sure that all four corners are flat in the tray. 4. Pinch the paper length guide to adjust the guide so that it is flush up against the rear edge of the paper; then pinch the paper width guides so they are flush against the sides of the paper.
Code: M2-1114
Display: Paper jam in tray 1.
Description: Paper transport jam. (paper Input section) - The paper has not reached the tray1 feed sensor within predetermined time after pick up. - Status LED : Orange color is on.
Remedy: 1. Open the scan unit. 2. Remove the jammed paper by gently pulling it straight out. If you do not see the paper in this area, go to the next step. 1. Open the inner cover. 2. Open the fuser unit cover. 3. Remove the jammed paper by gently pulling it straight out. If you do not see the jammed paper, go to the next step. 1. Pull the toner cartridge out and remove the jammed paper by gently pulling it straight out. 2. Insert the toner cartridge back into the machine. 3. Close the inner cover and the scan unit in order. Printing automatically resumes.
Code: M3-2130
Display: Out-Bin Full.
Description: Too much paper in output bin tray or the bin full sensor actuator or sensor is defective. Status LED – Red is on. Printer does not print
Remedy: 1. Remove paper from the output tray. The machine resumes printing. Machine can hold up to 50 sheets (80 g/m2) of plain paper. In order to prevent Out-bin full error again, use output tray guide such as following picture.
Code: S2-4110
Display: Door is open. Close the door.
Description: door is open or door sensor is defective Status LED – Red is on
Remedy: 1. Check whether the door is closed perfectly. 2. Check the cover open switch on the HVPS is operated properly. If it is defective, replace the HVPS board.
Code: S3-3121
Display: Scanner locked error.
Description: The scanner can’t work properly. When moving the scanner, an abnormal home position checking of the sensor is occurred. Home position could not be checked because of abnormal symptoms or stop of scan motor stall.
Remedy: 1. Power Off/On 2. Check situation is same or not. usually scanner locked error would be cleared. 3. If scanner locked error is still not cleared, check if the home sensor or scanner motor is operated properly.
Code: S3-3122
Display: Scanner Shading Error.
Description: Machine does not copy properly. (it can be print white paper) /Scanner can’t make shading data because of following reason: - AFE detection is failed - Shading check sum is failed - Scanner CIS is defective - Scanner Motor not working
Remedy: 1. Enter tech mode. (refer to 4.1.5) 2. Select “SD” menu using Up/Dn key. 3. Press Start Key. Shading report will be printed such as below images after machine starting scan shading. 4. Check shading report if result of waveform for each color is irregular or very low level, try again 2-3. if result is still produced even though try again, change CIS or main board.