Samsung MultiXpress M5370LX
Error Codes List page 2
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- Code: A3-3210, A3-3211, A3-3212
- Description: Sensor Failure: #A3-3210. Turn off then on. Call for service if the problem persists.
Sensor Failure: #A3-3211. Turn off then on. Call for service if the problem persists.
Sensor Failure: #A3-3212. Turn off then on. Call for service if the problem persists. - Causes: Inner temperature sensor is defective.
- Remedy: • A3.3210 : Inner temperature sensor value is abnormal. • A3.3211 : Inner temperature sensor is in short status. • A3.3212 : Inner temperature sensor is in open status.
1) Enter SVC mode. Execute sensor test to check the sensor operation. (Diagnostics > Engine Diagnostics > Engine Test Routines > 109-0012 Inner Temperature )
2) Open the side cover. Measure the resistance value of the connector at both ends. • If the values is not in 10KΩ ± 1% (@ 25°C), replace the inner temperature sensor
3) If the sensor is normal, replace the main board(JC92–02661A).
- Code: A3-3310, A3-3311, A3-3312
- Description: Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem persists.
Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem persists.
Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem persists. - Causes: Outer temperature/humidity sensor is defective.
- Remedy: • A3–3310 / A3–3311 / A3–3312 / A3–3320 : Temperature function of the sensor is abnormal. • A3–3410 / A3–3411 / A3–3412 : Humidity function of the sensor is abnormal.
1) Enter SVC mode. Execute sensor test to check its operation. (Diagnostics > Engine Diagnostics > Engine Test Routines > 109-0013 Outer Temperature )
2) Remove the left cover. Measure the resistance value of the connector at both ends. If the value is not in 47.5KΩ ~ 52.5KΩ (@ 25°C), replace the outer temperature/humidity sensor(JC32–00015A).
3) If the harness and sensor are normal, replace the main board(JC92–02661A).
- Code: A3-3320, A3-3410
- Description: The room temperature is not suitable for this set use. Please adjust room temperature
Sensor Failure: #A3-3410. Turn off then on. Call for service if the problem persists. - Causes: Outer temperature/humidity sensor is defective.
- Remedy: • A3–3310 / A3–3311 / A3–3312 / A3–3320 : Temperature function of the sensor is abnormal. • A3–3410 / A3–3411 / A3–3412 : Humidity function of the sensor is abnormal. 1) Enter SVC mode. Execute sensor test to check its operation. (Diagnostics > Engine Diagnostics > Engine Test Routines > 109-0013 Outer Temperature ) 2) Remove the left cover. Measure the resistance value of the connector at both ends. If the value is not in 47.5KΩ ~ 52.5KΩ (@ 25°C), replace the outer temperature/humidity sensor(JC32–00015A). 3) If the harness and sensor are normal, replace the main board(JC92–02661A).
- Code: A3-3411, A3-3412
- Description: Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem persists.
Sensor Failure: #A3-3412. Turn off then on. Call for service if the problem persists. - Causes: Outer temperature/humidity sensor is defective.
- Remedy: • A3–3310 / A3–3311 / A3–3312 / A3–3320 : Temperature function of the sensor is abnormal. • A3–3410 / A3–3411 / A3–3412 : Humidity function of the sensor is abnormal.
1) Enter SVC mode. Execute sensor test to check its operation. (Diagnostics > Engine Diagnostics > Engine Test Routines > 109-0013 Outer Temperature )
2) Remove the left cover. Measure the resistance value of the connector at both ends. If the value is not in 47.5KΩ ~ 52.5KΩ (@ 25°C), replace the outer temperature/humidity sensor(JC32–00015A).
3) If the harness and sensor are normal, replace the main board(JC92–02661A).
- Code: A4-1110
- Description: Lamp Failure: #A4-1110. Open the door, then close it. Call for service if the problem persists.
- Causes: Erase Lamp does not turn on.
- Remedy: 1) Enter SVC mode. Execute the erase lamp test. (Diagnostics > Engine Diagnostics > Engine Test Routines > Erase Lamp)
2) If the erase lamp does not turn on, replace it(JC92-01959B).
- Code: C1-1110
- Description: Prepare new toner cartridge
- Causes: Toner cartridge is almost empty.
- Remedy: 1) Prepare new toner cartridge because it will be exhausted soon.