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Samsung ML5510ND

Error Codes List page 3

  • Code: C1-1311, C1-1412, C1-1413
  • Display: Toner Failure: #C1-1311: Install toner again Did not supply enough toner. Reinstall it Shake toner cartridge and then install. Imaging Unit Failure #C3-1312: Install IMG. unit. Imaging Unit Failure #C3-1315: Install IMG. unit.
  • Description: The imaging unit does not get enough toner from the toner cartridge. 1. The toner cartridge shutter does not work normally. 2. The imaging unit shutter does not work normally. 3. The toner cartridge seal is not removed. 4. The toner cartridge is not installed properly. 5. The toner is consumed quickly due to a defective image (Background etc.)
  • Remedy: 1. Turn the machine off then on. 2. Remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3. Try to print out the sample page more than 20 pages. 4. Check the toner cartridge. - Check if the toner supply shutter between the toner cartridge and the imaging unit works normally. - Remove the seal. Check if the auger rotates normally. - Reinstall the toner cartridge. 5. Replace the toner cartridge. Print out the sample page. 6. Check if the toner supply motor works normally.
  • Code: C1-1330, C1-1411
  • Display: Toner Failure: #C1-1330: Install toner again Toner cartridge is not installed. Install it
  • Description: 1. The toner cartridge is not installed. 2. The toner cartridge is not installed properly.
  • Remedy: 1. Install the genuine samsung toner cartridge. 2. If the toner cartridge is already installed, check the following. a. Reinstall the toner cartridge and imaging unit. b. Check If the CRUM contact is normal. c. After reinstallation, turn the machine off then on.
  • Code: C1-1512
  • Display: Toner cartridge is not compatible. Check guide
  • Description: Toner cartridge is not compatible.
  • Remedy: 1. Check information of the toner cartridge. 2. If the toner cartridge is not a genuine samsung toner cartridge, replace with new one.
  • Code: C3-1110, C3-1120, C3-1140
  • Display: Prepare new imaging unit Replace with new imaging unit Replace with new imaging unit
  • Description: The remaining life of the imaging unit is less than 10% of its life. The remaining life of the imaging unit is less than 0% of its life.
  • Remedy: Prepare the new imaging unit.
  • Code: C3-1312, C3-1315
  • Display: Toner Failure: #C1-1311: Install toner again Did not supply enough toner. Reinstall it Shake toner cartridge and then install. Imaging Unit Failure #C3-1312: Install IMG. unit. Imaging Unit Failure #C3-1315: Install IMG. unit.
  • Description: The imaging unit does not get enough toner from the toner cartridge. 1. The toner cartridge shutter does not work normally. 2. The imaging unit shutter does not work normally. 3. The toner cartridge seal is not removed. 4. The toner cartridge is not installed properly. 5. The toner is consumed quickly due to a defective image (Background etc.)
  • Remedy: 1. Turn the machine off then on. 2. Remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3. Try to print out the sample page more than 20 pages. 4. Check the toner cartridge. - Check if the toner supply shutter between the toner cartridge and the imaging unit works normally. - Remove the seal. Check if the auger rotates normally. - Reinstall the toner cartridge. 5. Replace the toner cartridge. Print out the sample page. 6. Check if the toner supply motor works normally.
  • Code: C3-1320, C3-1330
  • Display: Imaging Unit Failure #C3-1320: Install IMG. unit. Imaging Unit Failure #C3-1330: Install IMG. unit. Imaging unit is not installed. Install the unit. Did not supply enough toner. Reinstall Toner
  • Description: 1. The imaging unit is not installed. 2. The imaging unit is not installed properly.
  • Remedy: 1. Install the samsung genuine imaging unit. 2. If the imaging unit is already installed, check the following. a. Reinstall the toner cartridge and imaging unit. b. Check If the CRUM contact is normal. c. After reinstallation, turn the machine off then on.
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