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Samsung ML1865W

Error Codes List page 2

  • Code: M2-1114
  • Display: Paper jam inside of machine.
  • Description: Paper has jammed.
  • Remedy: 1. Open the top cover. Check if the paper has jammed. If there is the jammed paper, remove it. (Refer to 4.1.3 Jam Removal) 2. If the error message in Smart Panel is not disappered, check the Regi sensor and actuator. If they are defective, replace them.
  • Code: S2-4110
  • Display: Door is open. Close the door.
  • Description: Door is open or the cover open sensor is defective.
  • Remedy: 1. Check whether the door is closed perfectly. 2. Check the cover open switch on the HVPS is operated properly. If it is defective, replace the HVPS board.
  • Code: S6-3121
  • Display: Wireless Network not installed.
  • Description: Machine does not detect wireless network card even thought card is connected physically. This error is occurred when machine booting up.
  • Remedy: 1. Check Network confi guration Report. 2. Check wireless card connector is inserted to socket well. 3. Replace wireless card module to new one.
  • Code: S6-3123
  • Display: IP address confl ict
  • Description: Machine IP address is confl ict to other machine. Machine can’t print data from Host PC (but, Report printing available)
  • Remedy: Change IP address. ** IP Change Method 1. Connect USB. 2. Execute PSU. 3. Select Network Confi guration Menu. 4. Change IP. 5. Press “adapt” button.
  • Code: U1-2113
  • Display: Fuser Unit Failure #U1-2113. Please turn off then on.
  • Description: Fuser Unit is transferred Power.
  • Remedy: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if the Heat lamp is broken. C. Check if the AC connection of Heat lamp is disconnected or contaminated. D. Check if the thermostat is blown. E. Check if there is any jammed paper in fuser unit. F. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.
  • Code: U1-2131
  • Display: Fuser Unit Failure #U1-2131. Please turn off then on.
  • Description: The Fuser is being diagnosed for Low Heat Error.
  • Remedy: 1. Turn the machine off and turn it on again. 2. Check the following : A. Check the power voltage of the fuser unit. (110V, 220V) B. Check if the Heat lamp is broken. C. Check if the AC connection of Heat lamp is disconnected or contaminated. D. Check if the thermostat is blown. E. Check if there is any jammed paper in fuser unit. F. Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3. If the problem persists, replace the fuser unit. 4. If the problem persists after replacing the fuser unit, replace the engine board or SMPS.
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