Description: This occurs when the Fusible Resistor in the Toner Cartridge does not become open circuit within regulation time.
Remedy: *This may be caused by a wrong value of OEM Resistor in the Toner Cartridge. 1. Check that an original Samsung Toner Cartridge is fitted. • If not replace the Toner Cartridge. 2. Clean the 3 contact points on the Toner Cartridge and then re-install. 3. Remove the Front Cover and then check the condition of the spring contacts between the DEVE OEM PBA and Toner Cartridge if the same error occurs. * Terminal : parts name(MEA UNIT-TERMINAL,JC97-01771A) • Clean and Re-assemble. 4. Replace the Toner Cartridge if the same error recurs. 5. Replace the DEVE OEM PBA, HVPS and Main PBA in order if the same error recurs.
Code: 14
Display: Jam 0 In [Tray]
Description: Paper is caught in the tray.
Remedy: 1. Open the Duplex Cover and then remove the paper stuck in the machine. 2. Open the appropriate tray and after removing any trapped paper ensure that the tray is properly loaded, not overfilled and that paper guides are properly adjusted. 3. Check that the Feed Sensor is fitted correctly and is free to operate. 4. Use EDC Mode to check the operation of the feed sensor. 4. Check that the operation of the appropriate Pick-Up Clutch under the Cassette is normal. 5. If the Clutch does not work check the condition of the cable harness to the Main PBA. 6. Replace the Main PBA if the voltage on Pin 2 of CN32 (FCF) or Pin 2 of CN25 (MPF) on the Main PBA is +24VDC. (Normal Output : Pin 1 = +24VDC, Pin 2 = 0V)
Code: 15
Display: Jam In Duplex Path
Description: Paper is caught while printing side 2.
Remedy: 1. Open the Duplex Cover and then remove the paper. 2. Remove any foreign objects in the Duplex Path.
Code: 16
Display: Jam In Exit Area
Description: Paper is caught in the Exit Area.
Remedy: 1. Check the Exit Sensor actuator. • Replace the Fuser if the Exit Sensor actuator is damaged or bent. 2. Check that the Paper Guide Rib of the Output Guide is clean, and not damaged or distorted. • Replace the Fuser or Exit Ass'y if it is not normal. 3. Check the condition and operation of the Fuser Rollers.
Code: 17
Display: Jam Inside Printer
Description: Paper is caught inside printer
Remedy: 1. Open the Duplex Cover and then remove the paper. 2. Check the Feed sensor actuator. • Replace the Feed Sensor if it is damaged or distorted.
Code: 18
Display: Load Manual Press Cont Key
Description: This is only displayed when printing in Manual Feed mode and the MPF tray is empty.
Remedy: Load a sheet of print material and press the On-Line/Continue button. You need to press the button for each page to be printed.