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Riso HC5500

Error Codes List page 2

  • Code: S03
  • Description: Belt platen lock
  • Causes: The belt platen elevation mechanism cannot be set properly.
    200 S03 Transfer belt motor timeout The motor shaft encoder of the transfer belt motor does not attain the specified pulse count within the specified time. The required movement does not complete even when the transfer belt motor operates for the specified interval. 201 S03 Transfer belt unit sensor error The three sensors that determine the position of the belt platen produced an abnormal detection result. 231 S03 Belt platen operation error The upper limit position sensor fails to activate when the belt platen rises. 240 S03 Belt platen operation error The upper limit position sensor fails to deactivate when the belt platen lowers. 241 S03 Belt platen operation error The lower limit position sensor fails to activate when the belt platen lowers. 242 S03 Belt platen operation error The lower limit position sensor fails to deactivate when the belt platen rises. 243 S03 Belt platen operation error The vacuum positioning sensor fails to activate when the belt platen operates. 244 S03 Belt platen operation error The vacuum positioning sensor fails to deactivate when the belt platen operates.
  • Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
  • Code: S04
  • Description: Head maintenance error
  • Causes: Head maintenance cannot be controlled appropriately. Including waste ink tank full condition.
    300 S04 Ink pan motor timeout The right or left sensor fails to activate within the specified interval. 301 S04 Ink pan sensor error The right and left sensors activate at the same time. 302 S04 Cleaning motor timeout The detection plate does not reach the suction nozzle HP sensor even when the motor operates for the specified interval to move the cleaning motor to the retraction position on the front side. Or the suction nozzle HP sensor fails to deactivate when it moves from the HP. 303 S04 Suction chamber full The suction chamber sensor is turned ON. 300 S04 Ink pan motor timeout The right or left sensor fails to activate within the specified interval. 301 S04 Ink pan sensor error The right and left sensors activate at the same time. 302 S04 Cleaning motor timeout The detection plate does not reach the suction nozzle HP sensor even when the motor operates for the specified interval to move the cleaning motor to the retraction position on the front side. Or the suction nozzle HP sensor fails to deactivate when it moves from the HP. 303 S04 Suction chamber full The suction chamber sensor is turned ON. 305 S04 Suction pump rotation speed error The rotation speed of the suction pump falls outside the specified range (checked by the encoder clock frequency for the specified time). 307 S04 Overflow tank full Ink is detected by the overflow sensor. 321 S04 Pressure pump motor timeout The logic of the pressure pump sensor (detection at motor 180-degree intervals) does not change even when the pressure pump motor is driven for a certain time period. 344 S04 Cleaning motor timeout 2 HP sensor does not go ON even after the motor rotates for the specific time period to move the cleaning motor to the front retracting position. 345 S04 Error on the Cleaning Motor When the cleaning motor rotated, the pulse count was below the parameter after completion of moving. 346 S04 Cleaning motor timeout 3 HP sensor does not go OFF even after the motor rotates for the specific time period to move the cleaning motor to the rear.
  • Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
  • Code: S05
  • Description: Head thermistor error
  • Causes: Head temperature control is malfunctioning.
    311 S05 Disconnection in head thermistor The head temperature could not be measured correctly. When the reading of the thermistor is -86.9 °C * Head identification information (K1 - Y6) is added after the error point. 312 S05 Head abnormally hot The head temperature exceeded 80 °C. When the reading of the thermistor is 80.0 °C * Head identification information (K1 - Y6) is added after the error point. 313 S05 Head cooling timeout The temperature remained above 45 °C for 10 minutes. When the monitored head temperature remains 45 °C or more for 10 minutes * Head identification information (K1 - Y6) is added after the error point.
  • Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
  • Code: S06
  • Description: Ink heating error
  • Causes: Ink heating control is malfunctioning.
    314 S06 Ink heating timeout When the temperature of ink in the distributor meets the following conditions after being heated for a set time: 1) & either 2), 3) 4), 5), 6) or 7) 1) The temperature is less than 15 °C. 2) It takes more than 360 seconds to raise the temperature by 1 °C after the heater has been powered on. 3) It takes more than 600 seconds to raise the temperature by 4 °C after the heater has been powered on. 4) It takes more than 750 seconds to raise the temperature by 7 °C after the heater has been powered on. 5) It takes more than 900 seconds to raise the temperature by 10 °C after the heater has been powered on. 6) It takes more than 1,320 seconds to raise the temperature by 13 °C after the heater has been powered on. 7) A temperature of less than 15 °C holds for more than 1,800 seconds. * Head identification information (K, C, M, Y) is added after the error point.
  • Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
  • Code: S07
  • Description: Ink cooling error
  • Causes: Ink cooling control is malfunctioning.
    319 S07 Ink cooling timeout The temperature of ink being distributed remains 40 °C for five minutes. * Ink identification information (K, C, M, Y) is added after the error point.
  • Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
  • Code: S08
  • Description: Controller (PS7R) error
  • Causes: Communication with the controller (PS7R) cannot be achieved. Or an error notification has been received from the controller (PS7R).
    320 S98 Head voltage error * Head identification information (K1 - Y6) is added after the error point.
    511 S08 PS7R controller system error. PS7R controller system is in abnormal condition. 512 S08 PS7R controller HDD access error. Unable to access to the PS7R controller HDD.
  • Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
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