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Ricoh MPC3300

Error Codes List page 15

  • Code: 541
  • Description: Heating roller thermopile error
    The temperature measured by the heating roller thermopile does not reach 0°C for 6 seconds.
  • Causes: • Loose connection of the heating roller thermopile • Defective heating roller thermopile • Defective thermopile
  • Remedy: 1. Check if the heating roller thermopile is firmly connected. 2. Replace the heating roller thermopile.
  • Code: 542
  • Description: Heating roller warm-up error 1
    • After the main switch is turned on or the cover is closed, the increment of the heating roller temperature per 10 seconds is 30°C or less. If this condition is detected five times consecutively, SC 542 is defined. • The heating roller temperature does not reach 100°C for 15 seconds after the heating lamp on. • The heating roller temperature does not reach the ready temperature while 60 seconds after the heating lamp on. • The center temperature of the heating roller does not reach the ready temperature for 30 seconds after the both edge temperature of the heating roller has reached the ready temperature.
  • Causes: • Dirty or defective thermopile • Defective thermistor • Defective heating roller lamp
  • Remedy: 1. Check if the heating roller thermistor is firmly connected. 2. Replace the thermistor. 3. Check or replace the thermopile. 4. Replace the heating roller lamp.
  • Code: 543
  • Description: Heating roller fusing lamp overheat 1 (software error)
    The detected fusing temperature stays at 230°C for 1 second.
  • Causes: • Defective PSU • Defective IOB • Defective BICU
  • Remedy: 1. Replace the PSU. 2. Replace the IOB. 3. Replace the BICU.
  • Code: 544
  • Description: Heating roller fusing lamp overheat 1 (hardware error)
    During stand-by mode or a print job, the detected heating roller temperature reaches 250 °C.
  • Causes: • Defective PSU • Defective IOB • Defective BICU • Defective fusing control system
  • Remedy: 1. Replace the PSU. 2. Replace the IOB. 3. Replace the BICU.
  • Code: 545
  • Description: Heating roller fusing lamp consecutive full power 1
    When the fusing unit is not running in the ready condition, the heating roller fusing lamp keeps on full power for 8 seconds.
  • Causes: • Broken heating roller thermistor
  • Remedy: Replace the heating roller thermistor.
  • Code: 547
  • Description: Zero cross error
    • The zero cross signal is detected three times even though the heater relay is off when turning on the main power. • The zero cross signal is not detected for 2 seconds even though the heater relay is on after turning on the main power or closing the front door. • The detection error occurs twice or more in the 11 zero cross signal detections. This error is defined when the detected zero cross signal is less than 45.
  • Causes: • Defective fusing lamp relay • Defective fusing lamp relay circuit • Unstable power supply
  • Remedy: 1. Check the power supply source. 2. Replace the PSU
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