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OKI C9300

Error Codes List page 14

  • Code: 382
  • Display: Open top cover 382: Paper jam
  • Description: Paper jam detected in fuser or during paper ejection from fuser.
    1) Check paper jam in fuser and between yellow ID and fuser. 2) Check if paper ejection switch is proper.
  • Remedy: 1) Check paper jam in fuser and between yellow ID and fuser. 2) Check if paper ejection switch is proper.
    Remove jammed paper. Replace paper ejection switch.
  • Code: 383
  • Display: Open top cover 383: Paper jam
  • Description: Paper jam detected when paper started to enter duplex print unit.
    Check paper jam in duplex unit or at entrance.
  • Remedy: Check paper jam in duplex unit or at entrance. Remove jammed paper. Check/replace duplex unit.
  • Code: 389
  • Display: Open top cover 389: Paper jam
  • Description: Jam generated in paper path.
    Open front cover and check jammed paper.
  • Remedy: Open front cover and check jammed paper. Remove jammed paper.
  • Code: 390
  • Display: Check MP tray 390: Paper jam
  • Description: Paper jam during paper feed from MT.
    Check for miss-fed paper around MT cassette.
  • Remedy: Check for miss-fed paper around MT cassette. Remove miss-fed paper and close cover. Check/replace MT.
  • Code: 391 ... 395
  • Display: Check tray * 391~395: Paper jam
  • Description: Paper jam detected between cassette and black ID.
    1) Check jammed paper between cassette and yellow ID. 2) Check if paper entry switch is normal.
  • Remedy: 1) Check jammed paper between cassette and yellow ID. 2) Check if paper entry switch is normal.
    Remove jammed paper. Replace entry switch.
  • Code: 400
  • Display: Open top cover 400: Paper size error
  • Description: Non-set paper (45mm or above) detected by printer engine.
  • Remedy: 1) Is paper custom size? 2) Is paper standard size?
    No treatment required. Adjust paper size guide in cassette. Replace paper size board (PXC PWB).
Error Code
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