Remedy: An encrypted file erasing error was detected. Did the user accept to execute HDD ERASE? ADMIN MENU HDD ERASE informing the user of the necessity to execute Disk ERASE to delete the encrypted file and restore the HDD defaults.
Code: 251
Display: Service Call 251:Error
Description: Secure Disk Erasing Error
Remedy: An error was detected during Disk ERASE. Power OFF/ON. Does this error message reappear? Yes Replace the HDD.
Code: 254
Display: Service Call 254:Error
Description: An unexpected error occurred during initialization of the Security mode. Error cause information is displayed after the error code number.
Remedy: Power OFF/ON. Does this error message reappear? Yes Regenerate an encryption key. If it doesn’t solve the problem, replace the CU PCB.
Code: 257
Display: Service Call 257:Error
Description: An unexpected error occurred during initialization of the HDD. Error cause information is displayed after the error code number.
Remedy: Power OFF/ON. Does this error message reappear? Yes Format the HDD again. If it does not solve the problem, replace the HDD
Code: 901, 902
Display: Power Off/On 901:Error 902:Error
Description: Short circuit (901) or open circuit (902) with the belt thermistor was detected.
Remedy: Check the belt thermistor wiring. (Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable)? Yes Replace the part or the belt unit. No Replace the driver relay PCB.
Code: 903, 904
Display: Power Off/On 903:Error 904:Error
Description: The belt thermistor detected abnormal temperature. 903:too high 904:too low
Remedy: Check the belt thermistor wiring. (Is there any abnormal condition with the belt unit, contact substrate which is the tag terminal PCB of the printer unit, or the cable)? Yes Replace the part or the belt unit. No Replace the driver relay PCB.