PrintCopy.info service

OKI C841n

Error Codes List page 2

  • Code: 023
  • Display: Service call 023: Error
  • Description: CU Font ROM Hash error
  • Remedy: Does this error message reappear? Yes Cycle the power. Replace the CU/ PU board.
  • Code: 030
  • Display: Service call 030: Error
  • Description: CU RAM Check Error
  • Remedy: Does this error message reappear? Yes Cycle the power. Replace the CU/ PU board.
  • Code: 031
  • Display: Service call 031: Error
  • Description: CU Optional RAM Check Error
  • Remedy: Is implementation of the RAM DIMM normal? Does replacement of the program RAM DIMM restore the printer?
    Re-implement the RAM DIMM. Replace the RAM DIMM. Replace the CU/ PU board.
  • Code: 036
  • Display: Service call 036: Error
  • Description: CU RAM DIMM spec. is not supported.
  • Remedy: Is the RAM DIMM genuine? Is implementation of the RAM DIMM normal? Does replacement of the program RAM DIMM restore the printer?
    Use a genuine RAM DIMM. Re-implement the RAM DIMM. Replace the RAM DIMM. Replace the CU/PU board (EEPROM replacement required).
  • Code: 040
  • Display: Service call 040: Error
  • Description: CU EEPROM Error
  • Remedy: Does this error message reappear? Yes Cycle the power. Replace the CU/ PU board.
  • Code: 042, 043, 045
  • Display: Service call 042: Error~ 043: Error 045: Error
  • Description: Flash File System Error
    Failed to access to the Flash ROM that is directly mounted on the CU board.
  • Remedy: Failed to access to the Flash ROM that is directly mounted on the CU board. Format the Flash forcibly. (This requires caution as it erases NIC-F/W. The NIC-F/W must be written with the maintenance utility after formatting.) Execute system maintenance menu > MAINTENANCE MENU > FLASH FORMAT. After FLASH FORMAT is displayed, release the button and wait until the ON LINE is displayed (about 2 minutes). If the error remains, replace the CU/PU board.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us