Remedy: 1. Reload media and check whether the same error occurs. If the error is due to the way the user loads the media, instruct the user how to load media properly. - 2. Does Suction FAN correctly operate in “Test6: Fan” – “Fan1: Vacuum Fan” in the self-diagnosis function? Check the connection of the connectors of the following MAIN board assemblies. Replace Suction FAN or the cable that is not working properly. 3. Is the pressure suitably adjusted for the media? Adjust the pressure so that there is no skew, horizontal banding, or mark left by pressurizing rollers
Code: n08
Display: [*******] Ink End
Description: Ink has run out. Printing operation stops immediately. *Up to seven colors are indicated simultaneously in [*] by K,C,M, and Y when no ink is detected. When there is no ink in any of Sub tanks, [ALL] is displayed.
Remedy: 1. Check the ink in the ink cartridge. Replace the ink cartridge when there is no ink. If there is sufficient amount of ink, refer to the check item 2. - 2. Check the ink cartridge with no ink in “15: Ink END KCMY” in the self-diagnosis function to see if the ink cartridge displayed is the same one with the error. Insert or remove the cartridge and wait for more than three minutes to see if the same error is still displayed. If the same error continues to be displayed, refer to the check item 3. 3. Check the connection of the connectors of Sub tank control relay cable. *Check the connection of the connectors on the path. Correctly plug the following connectors again JUNCTION Board Assy MAINBoardAssy If the same error continues to be displayed even after inserting the above connectors again, Sub tank control relay cable or the cables on the path may be damaged. Replace it. If the same error continues to be displayed after replacing it, refer to the check item 4. 4. Is there ink leakage or bleeding around the connection area of Ink tube? Check the connection of Ink tube. 5. Has the ink cartridge been left removed? Replace GB connector. 6. Check if Solenoid valve is functioning normally in “Ctrl2 : Test” - “Test2: Sensor" - "Sen.19: TankValve" in the self-diagnosis function. Two-way valve may be damaged. If the same error continues to be displayed after replacing it, MAIN board Assy may be damaged. Replace MAIN board Assy. 7. HEATER JUNCTION board may be damaged. Replace HEATER JUNCTION board.
Code: n09
Display: [*******] No cartridge
Description: Ink cartridge is not inserted. *Up to seven colors are indicated simultaneously in [*] by K,C,M and Y when no ink is detected. When there is no ink in any of Sub tanks, [ALL] is displayed.
Remedy: 1. Are Ink cartridges used dedicated ink cartridges? Instruct the user to use the dedicated ink cartridges. - 2. Is the message displayed after turning off the printer and turning it back on? When the message is displayed: Refer to the check item 3 for action. - 3. Check if there are ink cartridges in ”13:Ink NOT ” in the self-diagnosis function to see if the ink cartridge displayed is the same one with the error. Insert or remove the cartridge and wait for more than three minutes to see if the same error is still displayed. • If the same error continues to be displayed, adjust the mounting position of Ink bag control cable. • If the same error continues to be displayed after adjustment, check the connection. • If the same error continues to be displayed after checking the connection, Ink bag control cable may be damaged. Replace it. • If the same error continues to be displayed after replacing it, refer to the check item 4. 4. Check the connection of the connector of Ink sensor cable. 5. JUNCTION board Assy may be damaged. Correctly plug the following connectors again. JUNCTION Board Assy MAIN Board Assy If the same error continues to be displayed even after inserting the above connectors again, Ink sensor cable or the cables on the path may be damaged. Replace it. If the same error continues to be displayed after replacing it, MAIN board Assy may be damaged. Replace it. Replace JUNCTION board Assy.
Description: A dedicated S/C card may be malfunction.
Remedy: 1. Check if the message is displayed after turning off the printer and turning it back on. When the message is displayed: Refer to the check item 2. 2. Check if the dedicated Smart chip cards are used. 3. Check if the dedicated Smart chip cards are broken or the chip portion is damaged. Replace with the dedicated Smart chip cards. 4. Check if ink ID is correctly recognized in the self-diagnosis function.
Code: n11
Display: Full wasteInkTank
Description: Waste fluid bottle is full.
Remedy: 1. Check if Waste fluid bottle is full. Dispose of waste fluid. - 2. Check the connection of the connector of Waste fluid level switch. Correctly insert the following connectors again. JUNCTION boardAssy F J12 Connector on the Waste fluid bottle side. 3. Waste fluid level switch may be damaged. 4. Check JUNCTION board Assy. Replace Waste fluid level switch. If the same error continues to be displayed after replacing Waste fluid level switch: JUNCTION board Assy may be damaged. Replace it.
Code: n12
Display: Life Times [Head]
Description: The operational life of Print head has almost expired.
Remedy: Check the condition of Head. Replace Head as necessary. Clear the counter after replacing it.