Remedy: This message may appear when data is sent to the printer across a USB port, but the port is disabled. Note: Once the error is displayed the first time, reporting of further errors is suppressed until the printer is reset or menus are entered. The following actions can be taken: • Press Select ( ) to clear the message. Any data received on the USB port is discarded. • Press Menus ( ) to access the Busy/Waiting Menu. The following functions may be available: - Turn the printer power off and then back on to reset the printer. - Reset Active Bin - Check Supply Levels Make sure the USB Buffer menu item is not set to Disabled. (Press Menus to access the Administrative Menus, select Network/Ports, USB Menu, and USB Buffer.)
Code: 58
Description: Too many Flash Options Installed
Remedy: 1. Turn off and unplug the printer. 2. Remove the excess flash memory. 3. Plug in the printer, and turn it on.
Code: 58
Description: Too Many Trays Attached
Remedy: 1. Turn off and unplug the printer. 2. Remove the additional trays. 3. Plug in the printer, and turn it on.
Code: 84
Description: PC Kit Life Warning
Remedy: Replace the PC kit to ensure print quality.
Code: 84
Description: Replace PC Kit
Remedy: Replace the PC kit to ensure print quality.
Code: 840.01, 840.02
Description: 840.01 Scanner disabled Scanner disabled: the scanner is disabled and cannot be used. 840.02 Scanner auto disabled
Remedy: 1 POR the machine into configuration mode. Go to the disable scanner menu item. See “Disable Scanner”. Select “Enable ADF/FB -Enabled and press to save the change. POR the MFP to operating mode. Try running a copy from the ADF and flatbed. Did the 840.xx error recur? Go to step 2. Stop. Problem resolved. 2 Re-enter Configuration mode, scroll to and select the Disable Scanner menu item. Does the screen display ADF Disabled or Auto Disabled? Go to step 3. Go to step 8. 3 Check the ADF cable connections on the ADF relay card and connector J4 on the controller board. Also inspect the cable connections on JFBM1, J1 and J2 on the controller board. Are the connections properly connected? Go to step 5. Go to step 4. 4 Properly connect the connections on the ADF relay card and controller board. POR the machine into configuration mode. Go to the disable scanner menu item. See “Disable Scanner”. Select “Enable ADF/FB -Enabled and press to save the change. POR the MFP to operating mode. Try running a copy from the ADF and flatbed. Did the 840.xx error recur? Go to step 5. Stop. Problem solved. 5 Check the continuity on the ADF cable. Is there continuity? Go to step 7. Go to step 6. 6 Replace the ADF cable. POR the machine into configuration mode. Go to the disable scanner menu item. See “Disable Scanner”. Select “Enable ADF/FB -Enabled and pressto save the change. POR the MFP to operating mode. Try running a copy from the ADF and flatbed. Did the 840.xx error recur? Go to step 7. Stop. Problem solved. 7 Replace the ADF unit. See “ADF removal”. POR the machine into configuration mode. Go to the disable scanner menu item. See “Disable Scanner”. Select “Enable ADF/FB -Enabled and pressto save the change. POR the MFP to operating mode. Run a copy from the ADF. Did the 840.xx error recur? Go to step 8. Stop. Problem solved. 8 Inspect JFBM1, J1 and J2 on the controller board. Are the connections properly connected? Go to step 10. Go to step 9. 9 Properly connect all the connections. Did the 840.xx error recur? Stop Problem solved. Go to step 10. 10 Replace the flatbed unit. See “Flatbed removal”. POR the machine into configuration mode. Go to the disable scanner menu item. See “Disable Scanner”. Select “Enable ADF/FB -Enabled and pressto save the change. POR the MFP to operating mode. Run a copy from the flatbed. Did the 840.xx error recur? Go to step 11. Stop. Problem solved. 11 Replace the controller board. See “Controller board removal”. Did this fix the problem? Problem solved. Contact second-level support.