Description: Collated copy is too large for memory.
Remedy: Reduce the number of pages in the job.
Code: 08
Display: No Cartridge
Description: Toner cartridge not installed.
Remedy: Install the toner cartridge.
Code: 09
Display: No Paper
Description: No paper in the paper tray.
Remedy: • If paper exists in the paper tray but this message is displayed, make sure the paper empty sensor actuator is not broken or improperly installed. • If the actuator is working properly, replace the HVPS/ LVPS.
Code: 10
Display: Open Heat Error
Description: The printer senses that the thermistor isn’t connected or faulty.
Remedy: • Make sure the thermistor is properly connected to CN7 on the HVPS/LVPS. • If the problem persists replace the fuser.
Code: 11
Display: Overheat
Description: The fuser unit has overheated.
Remedy: Replace the fuser.
Code: 12
Display: Paper Jam 0
Description: Paper was sensed at the paper tray empty sensor, but not at the manual bypass.
Remedy: • Go to the paper path diagram “Printer engine paper path/ paper jams” to see the region where a paper jam may occur. • Remove any obstructions and other paper debris. • Make sure the manual bypass sensor actuator is not broken, improperly installed or stuck with paper debris. • Perform the “Sensor test” to check proper operation of the sensor. • If the sensor works properly, the problem is likely associated with the system board. • If the paper path and sensor actuator are clear and working properly, and the problem persists, replace the HVPS/ LVPS. Note: This sensor is a component of the HVPS/LVPS.