Lexmark MS710

• Code: 149.00, 150.00
• Description: 149.00 Redrive motor encoder never detected 150.00 Duplex motor encoder never detected
• Remedy: Step 1 Ensure the cable for socket "REDRIVE” on the controller board is properly connected. Is the above connection properly connected? Go to step 2. Reseat the connection.
  Step 2 Reset the machine. Does the error continue? Replace the upper redrive. See “Upper redrive removal”. Go to step 3. Problem resolved.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem resolved.

• Code: 155.00...171.07
• Description: 155.00 Toner add motor encoder never detected 171.03 Main cooling fan error; error took too long to ramp up 171.04 Main cooling fan error; error under speed or stalled during speed adjustment state 171.05 Main cooling fan error; error over speed during speed adjustment state 171.06 Main cooling fan error; error capture data is invalid and speed control is at maximum in fan control idle state 171.07 Main cooling fan error; error capture data is invalid and speed control is at maximum in fan control adjustment state
• Remedy: Step 1 Ensure the cable for socket "M FAN” on the controller board is properly connected. Is the above connection properly connected? Go to step 2. Reseat the connection.
  Step 2 Reset the machine. Does the error continue? Replace the duplex motor. See “Duplex motor removal”. Problem resolved.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem resolved.

• Code: 172.03...173.07
• Description: 172.03 Cartridge cooling fan took too long to ramp up 172.04 Cartridge cooling fan under speed or stalled during speed adjustment state 172.05 Cartridge cooling fan over speed during speed adjustment state 172.06 Cartridge cooling fan capture data is invalid and speed control is at maximum in fan control idle state 172.07 Cartridge cooling fan capture data is invalid and speed control is at maximum in fan control adjustment state 173.03 LVPS cooling fan took too long to ramp up 173.04 LVPS cooling fan under speed or stalled during speed adjustment state 173.05 LVPS cooling fan over speed during speed adjustment state 173.06 LVPS cooling fan capture data is invalid and speed control is at maximum in fan control idle state 173.07 LVPS cooling fan capture data is invalid and speed control is at maximum in fan control adjustment state
• Remedy: Step 1 Ensure the LVPS cooling fan cable is properly connected. Is the above cable properly connected? Go to step 2. Reseat the connection.
  Step 2 Reset the machine. Does the error continue? Replace the LVPS fan with cable. Go to step 3. Problem resolved.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem resolved.

• Code: 174.03...175.07
• Description: 174.03 HVPS cooling fan took too long to ramp up 174.04 HVPS cooling fan under speed or stalled during speed adjustment state 174.05 HVPS cooling fan over speed during speed adjustment state 174.06 HVPS cooling fan capture data is invalid and speed control is at maximum in fan control idle state 174.07 HVPS cooling fan capture data is invalid and speed control is at maximum in fan control adjustment state 175.03 Miscellaneous cooling fan took too long to ramp up175.04 Miscellaneous cooling fan under speed or stalled during speed adjustment state 175.05 Miscellaneous cooling fan over speed during speed adjustment state 175.06 Miscellaneous cooling fan capture data is invalid and speed control is at maximum in fan control idle state 175.07 Miscellaneous cooling fan capture data is invalid and speed control is at maximum in fan control adjustment state
• Remedy: Step 1 Ensure the miscellaneous cooling fan cable is properly connected. Is the above connection properly connected? Go to step 2. Reseat the connection.
  Step 2 Reset the machine. Does the error continue? Replace the HVPS fan with cable. Go to step 3. Problem resolved.
  Step 3 Reset the machine. Does the error continue? Replace the controller board. See “Controller board removal”. Problem resolved.

• Code: 200.01, 200.02
• Description: 200.01 Media remains on the sensor (input) during the warm.up sequence. 200.02 Media reached the sensor (input) sooner than the specified time. The wrong config ID causes the engine to assume a 550 paper path on a 250 model.
• Remedy: Step 1 Check the media path for partially fed or jammed media. Is the media path free from partially fed or jammed media? Go to step 2. Remove any prestaged or jammed media.
  Step 2 Check the sensor (input) for proper operation. a Enter the diagnostic mode. b Select Base sensor test. c Observe the line item input. Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked? Go to step 4. Go to step 3.
  Step 3 Check the above sensor for proper connection. Is the above sensor connected properly? Replace the Sensor (input). See “Sensor (input) removal”. Go to step 4. Reseat the connection. Go to step 4.
  Step 4 Perform a print test. Does the problem remain? Contact the next highest level of tech support. Problem resolved.

• Code: 200.03
• Description: Media is late reaching the sensor (input) within the specified time.
• Remedy: Step 1 Check the media size setup and tray guides for all media trays. Does the media size, in use, match the size set for all media trays? Go to step 2. Replace the media, or change the media size setup.
  Step 2 Check the media trays for overfilling. Are any of the media trays overfilled? Remove any excess new media. Go to step 3.
  Step 3 Check the media condition in all media trays. Is any of the media in any of the media trays crumpled or damaged? Replace the damaged media. Go to step 4.
  Step 4 Check media origination. Did the media originate from the MPF? Go to step 5. Go to step 7.
  Step 5 Check the MPF pick roll assembly. Is the above component free of excess wear and contamination? Go to step 6. Clean or replace the MPF pick roller. See “MPF pick roller removal”.
  Step 6 Perform a MPF print test, and check the MPF pick solenoid for proper operation. Does the above component operate properly? Go to step 9. Replace the MPF pick solenoid.
  Step 7 Check the pick roller assembly in the media tray being picked from. Is the pick roller assembly free of excess wear and contamination? Go to step 8. Clean or replace the pick roller assembly. See “Pick roller assembly removal”.
  Step 8 Check the pick roller assembly for proper installation. Fully press the pick roller assembly toward the sensor to make sure the mounting latches are properly engaging the slot in the shaft. Does the problem remain? Go to step 9. The problem is solved.
  Step 9 Check the aligner assembly for obstructions. Is the above component free from obstructions? Go to step 10. Remove obstructions.