Lexmark MS710

• Code: 956.xx
• Description: The flatbed scanner and ADF cannot properly communicate with the controller board in the base printer
• Remedy: Step 1 Check the cable that connects the ADF to the controller board in the printer. Is the above cable properly connected? Replace the flatbed scanner controller board. See “Flatbed scanner PCBA removal”. Replace the connection.
  Step 2 Place an undamaged document in the ADF, and perform an ADF test. Does the problem remain? Replace the ADF controller PCBA. Problem resolved.
  Step 3 Perform a print test using the ADF. Does the problem remain? Contact the next highest level of technical support. Problem resolved.

• Code: 957.xx
• Description: RIP card failure—ASIC failure
• Remedy: Replace the controller board.

• Code: 958.xx
• Description: Controller Board NAND Failure—printer has performed more than 100 shift and reflash operations as a result of ECC bit corrections.
• Remedy: Replace the controller board.

• Code: 959.01, 959.02, 959.03
• Description: 959.01 Controller verification failure of smart chip boot code 959.02 Failure to authenticate Signature Verification Code 959.03 Signature Verification Code failed to authenticate a code partition
• Remedy: Upgrade firmware. If that fails, replace the controller board

• Code: 959.04...960.xx
• Description: 959.04 Jump to unverified address 959.05 Unknown Boot Failure 959.20 Smart chip hardware failure 959.21 Smart chip did not respond to command request 959.22 Challenge Secret Failure 959.23 Smart chip self test failed during initialization 959.24 EEPROM Retention Error (Write failure) 959.25 Insufficient device space during HW prog 959.26 Incremental counter reset exceeds maximum value 959.27 Increment count failed due to maximum value limit 959.28 Invalid SP Memory Configuration 959.30 Smart chip library flagged an invalid argument(s) 959.31 Smart chip library flagged an invalid device address 959.32 Failure to initialize physical interface 959.33 Unknown/unexpected Error 959.34 System smart chip Bus Busy Error 959.35 Transmission Error 959.36 Smart chip command is invalid due to unlocked device status 959.37 Smart chip command is invalid due to locked device status 959.38 Incremental counter id(s) are invalid 959.39 Invalid NV address 959.40 Invalid smart chip command 960.xx RAM Memory Error—RAM soldered on the card is bad
• Remedy: Replace the controller board.

• Code: 961.xx
• Description: RAM Memory Error—optional DRAM is bad
• Remedy: Replace the bad memory card.