Lexmark MS610

• Code: 200.16
• Description: Fuser motor stalled.
• Remedy: Step 1 a Remove the main drive gearbox. b Check the main drive gearbox cable for proper connection. Is it properly connected? Go to step 2. Reseat the cable.
  Step 2 a Remove the main drive gearbox. b Check the gears of main drive gearbox for wear or damage. Are they free of wear or damage? Go to step 3. Replace the main drive gearbox. See “Main drive gearbox removal”.
  Step 3 Check the main drive motor for proper operation: a Remove the main drive gearbox. Note: Do not disconnect the main drive gearbox cable. b POR into the Diagnostics menu and perform a feed test: Diagnostics menu > Input Tray Tests > Feed Test > Select any input source c Check if the main drive motor rotates when doing the feed test. Does it rotate when doing the feed test? Go to step 4. Replace the main drive gearbox. See “Main drive gearbox removal”.
  Step 4 Check the fuser gear for damage or toner contamination. Is it free of damage and contamination? Replace the controller board. See “Controller board removals”. Replace the fuser. See “Fuser removal”.

• Code: 200.19, 200.21
• Description: 200.19 Page that was successfully picked from option tray never reached the input sensor. 200.21 No response from paper port driver while waiting for the source to deactivate the Input Source Ready flag to indicate it has initiated picking.
• Remedy: Step 1 Check the paper source. Is the paper from the MPF? Go to step 2. Go to step 5.
  Step 2 Check the MPF pick roller and separator pad for damage and contamination. Are they free of damage and contamination? Go to step 3. Replace the MPF pick roller and separator pad. See “MPF pick roller removal” and “Separator pad removal”.
  Step 3 Check the MPF solenoid for proper operation: a Remove the left cover. b POR into the Diagnostics menu and perform a feed test: Diagnostics Menu > Input Tray Tests > Feed Test > Multipurpose feeder c Check if the MPF solenoid moves when doing the feed test. Does it move when doing the feed test? Go to step 4. Replace the MPF solenoid. See “MPF solenoid reStep 4 Make sure the MPF gearbox spring is properly installed and free of damage. Check the MPF gearbox for wear or damage. Are they free of wear or damage? Go to step 5. Replace the MPF gearbox. See “MPF gearbox removal”.moval”.
  Step 5 Check the input sensor area for jammed media fragments. Is the paper path free of partially fed or jammed media? Go to step 6. Clear the paper path of any media fragments.
  Step 6 Check the jam access cover if it is blocking the input sensor. Is it blocking the input sensor? Replace the jam access cover. See “Jam access cover removal” Go to step 7.
  Step 7 Check the input sensor cable for proper connection. Is it properly connected? Go to step 8. Reseat the cable.
  Step 8 POR into the Diagnostics menu and perform a sensor test: Diagnostics Menu > Base Sensor Test > Input Does the sensor state on the control panel display change when it is toggled? Go to step 9. Replace the input sensor. See “Duplex sensor and input sensor removal”.
  Step 9 Does the error remain? Contact the next level of support. The problem is solved.

• Code: 200.23, 200.24, 200.29, 200.30
• Description: 200.23 Laser servo never started due to potential conflict with the transfer servo. 200.24 Measured gap at input sensor too small to meet video delivery requirements. (Not enough time since prior image finished to start new image). 200.29 Printhead drive control out of range due to an external event beyond what the control is designed to handle. 200.30 Invalid printhead NVRAM.
• Remedy: Step 1 Check the LSU cables for proper connection. Are they properly connected? Go to step 2. Reseat the cables.
  Step 2 Inspect the LSU cables and connectors. Are they free of damage? Go to step 3. Replace the LSU. See “Laser scanning unit (LSU) removal”.
  Step 3 Check the input sensor cable for proper connection. Is it properly connected? Go to step 4. Reseat the cable.
  Step 4 POR into the Diagnostics menu and perform a feed test: Diagnostics Menu > Input Tray Tests > Feed Tests > Tray 1 Does it pass the test? Go to step 5. Replace the LSU. See “Laser scanning unit (LSU) removal”.
  Step 5 POR into the Diagnostics menu and perform a sensor test: Diagnostics Menu > Base Sensor Test > Input Does the sensor state on the control panel display change when it is toggled? Go to step 6. Replace the input sensor. See “Duplex sensor and input sensor removal”.
  Step 6 Check the controller board for any damage. Is it free of damage? Go to step 7. Replace the controller board. See “Controller board removals”.
  Step 7 Does the error remain? Contact the next level of support.

• Code: 200.31, 200.32, 200.33
• Description: 200.31 Paper, in the middle of a job, at input sensor before interrupt occurred. 200.32 Detected cover switch bounce. 200.33 Input sensor covered too quickly.
• Remedy: Step 1 Check the paper source. Is the paper from the MPF? Go to step 2. Go to step 5.
  Step 2 Check the MPF pick roller and separator pad for damage and contamination. Are they free of damage and contamination? Go to step 3. Replace the MPF pick roller and separator pad. See “MPF pick roller removal” and “Separator pad removal”.
  Step 3 Check the MPF solenoid for proper operation: a Remove the left cover. b POR into the Diagnostics menu and perform a feed test: Diagnostics Menu > Input Tray Tests > Feed Test > Multipurpose feeder c Check if the MPF solenoid moves when doing the feed test. Does it move when doing the feed test? Go to step 4. Replace the MPF solenoid. See “MPF solenoid reStep 4 Make sure the MPF gearbox spring is properly installed and free of damage. Check the MPF gearbox for wear or damage. Are they free of wear or damage? Go to step 5. Replace the MPF gearbox. See “MPF gearbox removal”.moval”.
  Step 5 Check the input sensor area for jammed media fragments. Is the paper path free of partially fed or jammed media? Go to step 6. Clear the paper path of any media fragments.
  Step 6 Check the jam access cover if it is blocking the input sensor. Is it blocking the input sensor? Replace the jam access cover. See “Jam access cover removal” Go to step 7.
  Step 7 Check the input sensor cable for proper connection. Is it properly connected? Go to step 8. Reseat the cable.
  Step 8 POR into the Diagnostics menu and perform a sensor test: Diagnostics Menu > Base Sensor Test > Input Does the sensor state on the control panel display change when it is toggled? Go to step 9. Replace the input sensor. See “Duplex sensor and input sensor removal”.
  Step 9 Does the error remain? Contact the next level of support. The problem is solved.

• Code: 200.38, 200.42, 200.44, 200.45
• Description: 200.38 Interpage servo gap smaller than expected for galvo offset target evaluation. 200.42 Rogue sheet at ACM sensor while flushing the paper path prior to declaring tray 1 source empty. 200.44 Page from tray 1 did not reach the input sensor (or the manual feed sensor, if present) after multiple pick attempts. Page did make it out of the tray at least as far as the ACM sensor. 200.45 During warm up flush, sheet detected too long over input sensor.
• Remedy: Step 1 Check the paper source. Is the paper from the MPF? Go to step 2. Go to step 5.
  Step 2 Check the MPF pick roller and separator pad for damage and contamination. Are they free of damage and contamination? Go to step 3. Replace the MPF pick roller and separator pad. See “MPF pick roller removal” and “Separator pad removal”.
  Step 3 Check the MPF solenoid for proper operation: a Remove the left cover. b POR into the Diagnostics menu and perform a feed test: Diagnostics Menu > Input Tray Tests > Feed Test > Multipurpose feeder c Check if the MPF solenoid moves when doing the feed test. Does it move when doing the feed test? Go to step 4. Replace the MPF solenoid. See “MPF solenoid reStep 4 Make sure the MPF gearbox spring is properly installed and free of damage. Check the MPF gearbox for wear or damage. Are they free of wear or damage? Go to step 5. Replace the MPF gearbox. See “MPF gearbox removal”.moval”.
  Step 5 Check the input sensor area for jammed media fragments. Is the paper path free of partially fed or jammed media? Go to step 6. Clear the paper path of any media fragments.
  Step 6 Check the jam access cover if it is blocking the input sensor. Is it blocking the input sensor? Replace the jam access cover. See “Jam access cover removal” Go to step 7.
  Step 7 Check the input sensor cable for proper connection. Is it properly connected? Go to step 8. Reseat the cable.
  Step 8 POR into the Diagnostics menu and perform a sensor test: Diagnostics Menu > Base Sensor Test > Input Does the sensor state on the control panel display change when it is toggled? Go to step 9. Replace the input sensor. See “Duplex sensor and input sensor removal”.
  Step 9 Does the error remain? Contact the next level of support. The problem is solved.

• Code: 201.01
• Description: Narrow media sensor is covered during warm up. Input sensor is not covered.
• Remedy: Step 1 Check the narrow media sensor cable JNRW1 for proper connection. Is it properly connected? Go to step 2. Reseat the cable.
  Step 2 POR into the Diagnostics menu and perform a sensor test: Diagnostics Menu > Base Sensor Test > Narrow Media Does the sensor state on the control panel display change when it is toggled? Go to step 3. Replace the narrow media sensor. See “Narrow media/bin full sensor removal”.
  Step 3 Check the redrive rollers for damage. Are they free of damage? Go to step 4. Replace the redrive assembly. See “Redrive assembly removal”.
  Step 4 Does the error remain? Contact the next level of support. The problem is solved.