Description: Emulation Error A CRC error with Download Emulation (DLE) has occurred.
Remedy: • POR the printer. • Download code a second time.
Code: 975.00...975.99
Description: Network Error The system detected an unrecognizable network port.
Remedy: Contact your next level of support.
Code: 976.00...976.99
Description: Network Error The system detected an unrecoverable software error in network port.
Remedy: Contact your next level of support.
Code: 982.00...982.12
Description: <device> Communication Error A communications error by the specified device has occurred.
Remedy: 1. Turn the power off. 2. Remove, and reinstall the output option. 3. Turn the main power back on. 4. Check all output option interface connections if the problem remains.
Code: 990.00...990.29
Description: Option Error An option error has occurred.
Remedy: Contact your next level of support.
Code: 990.01
Description: Service Tray2 An input option error has occurred.
Remedy: 1 Be sure that the following connectors are properly connected on the 2000-sheet controller card and on the other end. • Elevator home sensor • Paper level sensor connector • Jam door clearance sensor connector • Pass thru sensor connector • Pick motor connector • Feed motor connector • Elevator motor connector Are all connectors properly connected? Go to step 2. Properly connect all connectors. 2 Replace the 2000-sheet high-capacity feeder elevator home sensor. See “2000-sheet high-capacity feeder elevator home sensor removal”. Does the problem persist? Go to step 3. Problem solved. 3 Replace the 2000-sheet high-capacity feeder pass thru sensor. See “2000-sheet highcapacity feeder pass thru sensor removal”. Does the problem persist? Go to step 4. Problem solved. 4 Replace the 2000-sheet high-capacity feeder jam door clearance sensor. See “2000-sheet high-capacity feeder jam door clearance sensor removal”. Does the problem persist? Go to step 5. Problem solved. 5 Replace the 2000-sheet high-capacity feeder lift drive motor assembly. See “2000-sheet high-capacity feeder lift drive motor assembly removal”. Does the problem persist? Go to step 6. Problem solved. 6 Replace the 2000-sheet high-capacity feeder pick assembly. See the installation note of “2000-sheet high-capacity feeder pick assembly removal”. Does the problem persist? Go to step 7. Problem solved. 7 Replace the 2000-sheet high-capacity feeder drive assembly. See “2000-sheet highcapacity feeder drive assembly removal”. Does the problem persist? Go to step 9. Problem solved. 8 Replace the 2000-sheet high-capacity feeder controller card assembly. See “2000-sheet high-capacity feeder controller card assembly removal”. Does the problem persist? Replace the 2000-sheet high-capacity feeder input option. Problem solved.