Remedy: 1 Measure the voltage on connector J17-11 on the system board. The voltage should measure approximately +0.13 V dc to +0.64 V dc as the hot roll lamp turns off and on. Is the voltage correct? Go to step 2 Replace the system board. See “System board removal”. 2 Remove the fuser from the printer. Check continuity of the hot roll lamp by measuring between pins 1 and 2 on the AC fuser connector on the fuser assembly. Is there continuity? Go to step 4 Go to step 3 3 Check to make sure the hot roll lamp is installed correctly. Is the hot roll lamp installed correctly? Go to step 4 Install the lamp correctly. If this does not fix the problem, replace the fuser assembly. See “Fuser assembly removal”. 4 Reinstall the fuser assembly. Watch to see if the lamps turn on and off as the lamp heats up. Do the lamps turn on? Go to step 5 Replace the fuser assembly. See “Fuser assembly removal”. 5 Turn the printer on, and allow it to reach a Ready prompt. Note: The printer may not complete POR and may continue to display the error code. Remove the fuser from the printer. Measure the voltage on connector J17-6 on the system board. The voltage should measure approximately 3.3 V dc. Is the voltage correct? Go to step 6 Replace the system board. See “System board removal”. 6 Measure the voltage on the fuser DC control connector on the LVPS. Measure the voltage on pin 6 of the connect. Does the voltage measure approximately +3.3 V dc? Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”.
Code: 122.11
Description: Fuser Error Fuser under temperature while in standby
Remedy: 1 Turn the printer on, and allow it to reach a Ready prompt. Note: The printer may not complete POR and continue to display the 122.11 Error message. Remove the fuser assembly from the printer. Measure the voltage on connector J17-6 on the system board. The voltage should measure approximately 3.3 V dc. Is the voltage correct? Go to step 2 Replace the system board. See “System board removal”. 2 Measure the voltage on the fuser DC control connector on the LVPS. Measure the voltage on pin 6 of the connector. Does the voltage measure approximately +3.3 V dc. Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”.
Code: 122.12
Description: Fuser Error Fuser under temperature while printing
Remedy: If error code 122.08 displays, the printer has detected a problem in the fuser hot roll lamp circuity, fuser hot roll thermistor, system board, or LVPS fuser control circuits. Replace the following FRUs in the order shown: 1. Fuser assembly. See “Fuser assembly removal”. 2. LVPS assembly. See “LVPS assembly removal”. 3. System board. See “System board removal”.
Code: 122.13
Description: Fuser Error Fuser open second thermistor. If error code 122.13 displays the printer detects a problem in the fuser secondary hot roll, fuser hot roll thermistor, system board, or LVPS fuser control circuits.
Remedy: 1 Turn the printer on, and allow it to reach Ready. Note: The printer may not complete POR and post a 122.13 Error message. Measure the voltage on connector J17-7 on the system board. The voltage should measure approximately +3.3 V dc. Is the voltage correct? Go to step 2 Replace the system board. See “System board removal”. 2 Measure the voltage on the fuser DC control connector on the LVPS. Measure the voltage on pin 7 of the connector. Is the voltage measure approximately +3.3 V dc. Replace the fuser assembly. See “Fuser assembly removal”. Replace the LVPS assembly. See “LVPS assembly removal”.
Code: 140.xx
Description: Motor Autocompensator motor error
Remedy: Replace the autocompensator motor. See “Autocompensator pick assembly removal”. If this does not fix the problem, replace the system board. See “System board removal”.
Code: 144.xx
Description: Motor Registration (staging) motor error
Remedy: Replace the registration motors. See “Registration motor removal”. If this does not fix the problem, replace the system board. See “System board removal”.