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Lexmark 6500e

Error Codes List page 2

  • Code: 840.02
  • Description: The scanner has automatically been disabled by the controller.
  • Remedy: Enter the configuration menu to re-enable the scanner.
  • Code: 841.XX
  • Description: The scanner image ASIC has failed.
  • Remedy: 1 Check all connections on the scanner engine board. 2 Replace the scanner engine board assembly if problem remains. See “Engine board removal”. 3 Replace the controller board. See “Controller board removal”.
  • Code: 842.XX
  • Description: The controller board has lost communication with the scanner engine board.
  • Remedy: 1 Check all connections on the scanner engine board. 2 Replace the scanner engine board assembly if problem remains. See “Engine board removal”. 3 Replace the controller board. See “Controller board removal”.
  • Code: 843.XX
  • Description: The scanner carriage home position detection failed.
  • Remedy: 1 Turn the machine off/on. 2 See the home position service check.
  • Code: 845.02
  • Description: Lower scanner module cable has failed.
  • Remedy: Replace the lower scanner module cable.
  • Code: 845.03
  • Description: Upper scanner module cable has failed.
  • Remedy: Replace the upper scanner module cable.
Error Code
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