Description: Hard disk (SSD) error During the file access after Ready, the I/O error of SSD is detected. (SSD format error after rebooting. For example, System initialization, Sanitization, Encrypted format when installing security kit.)
Remedy: SSD (optional HD- 6/7) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Unplug the power cord from the wall outlet, and reinstall the HD-6/7 (SSD). 3. Check that the connection between KUIO connector on the Main/Engine PWB and HD-6/7 (SSD) is proper, and if not, re-connect them. 4. Initialize the HD-6/7 (SSD). 5. Replace the Main/Engine PWB.
Code: 0800
Description: Image formation problems The printing sequence JAM (J010X) is detected for 2 consecutive times.
Remedy: Main/Engine PWB 1. Check if the problem is a printing operation error detection in a particular file, and if it is possible to obtain the reproduction of phenomena by the identification of the job that detected the error, take the job log. 2. If the problem occurs in unspecified job, check the connectors on the Main/ Engine PWB, and reattach it. 3. Replace the Main/Engine PWB.
Code: 0830
Description: FAX PWB flash program area checksum error The program stored in the flash memory on the FAX control PWB is broken and can not be executed. *Only 4in1 models dete
Remedy: FAX firmware 1. Reinstall the FAX firmware. FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 3. Execute [Initializing] by U600. 4. Replace the FAX PWB.
Code: 0840
Description: Faults of RTC Check at power up. The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. Checked periodically (at every 5 minutes) after power-up. The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check.
Remedy: Settings of RTC 1. Execute Date Setting using the system menu. Backup battery (Main/Engine PWB) 1. Check if the backup battery on the Main/ Engine PWB is not short-circuited. 2. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. If the same service call error is displayed, replace the backup battery Main/Engine PWB 1. If the communication error (due to a noise, etc.) is present with the RTC on the Main/Engine PWB, check that the PWB is properly grounded or secured by screws. 2. Replace the Main/Engine PWB.
Code: 0870
Description: FAX PWB to Main/Engine PWB image data transfer error High-capacity data transfer between the FAX PWB and the Main/Engine PWB was not normally performed even if the data transfer was retried the specified times. *Only 4in1 models detect
Remedy: FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 3. Replace the FAX PWB. Main/Engine PWB 1. Replace the Main/Engine PWB.
Code: 0920
Description: Fax file system error The backup data is not retained for file system abnormality of the flash memory of the FAX PWB. *Only 4in1 models detect
Remedy: FAX PWB 1. Execute [Initializing] by U600. 2. Reinstall the FAX firmware. 3. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 4. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 5. Replace the FAX PWB.