Konica-Minolta bizhub 4752
Error Codes List page 2
|
|
- Code: 32-05
- Description: Misfeed at exit section. 202.03 Paper fed from the MPF never reached the sensor (fuser exit). 202.05 Paper fed from the MPF never cleared the sensor (fuser exit). 202.13 Paper fed from tray 1 never reached the sensor (fuser exit). 202.15 Paper fed from tray 1 never cleared the sensor (fuser exit). 202.23 Paper fed from tray 2 never reached the sensor (fuser exit). 202.25 Paper fed from tray 2 never cleared the sensor (fuser exit). 202.33 Paper fed from tray 3 never reached the sensor (fuser exit). 202.35 Paper fed from tray 3 never cleared the sensor (fuser exit). 202.43 Paper fed from tray 4 never reached the sensor (fuser exit). 202.45 Paper fed from tray 4 never cleared the sensor (fuser exit). 202.91 Paper remains detected at the sensor (fuser exit) after the printer is turned on. 202.93 The sensor (fuser exit) detected a jam during or after a flush action.
- Causes: Exit sensor Input sensor
- Remedy: Procedure (202.03, 202.13, 202.23, 202.33, 202.43)
1 Enter the Service Mode and perform a paper passage test: Select [Service Mode] -> [Test Mode] -> [Paper Passage Test]. Do feed tests from different trays. Check if the same error occurs. Go to step 2. Go to step 6. Does the same problem remain? 2 Check if the fuser cam is functional and free of damage. Go to step 4. Go to step 3. Is the fuser cam functional and free of damage? 3 Replace the fuser cam. Go to step 4. The problem is solved. Does the problem remain? 4 Reseat the fuser cables from the MFP board. Go to step 5. The problem is solved. Reseat the fuser cable from the PU. Reseat the fuser cable from the extension cable. Does the problem remain? 5 Check the fuser for problems. C342-121.xx Go to step 6. The problem is solved. Does the problem remain? 6 Do the service checks related to the affected source tray. Replace MFPB. The problem is solved. Does the problem remain?
Procedure (202.05, 202.15, 202.25, 202.35, 202.45)
1 Remove all obstructions along the rear door paper path. Go to step 3. Go to step 2. Check the rear door and its components for damage. Are the rear door and its components free of damage? 2 Replace the rear door and cover or rear access door. Go to step 3. The problem is solved. Does the problem remain? 3 Check the redrive assembly and its components for wear and damage. Replace MFPB. Go to step 4. Are the redrive assembly and its components free of wear and damage? 4 Replace the redrive assembly. Replace MFPB. The problem is solved. Does the problem remain?
Procedure (202.91, 202.93)
1 Reseat the fuser cables from the MFP board. Go to step 2. The problem is solved. Reseat the fuser cable from the PU. Reseat the fuser cable from the extension cable. Does the problem remain? 2 Check if the fuser cam is functional and free of damage. Go to step 4. Go to step 3. Is the fuser cam functional and free of damage? 3 Replace the fuser cam. Go to step 4. The problem is solved. Does the problem remain? 4 Enter the Service Mode and perform a sensor check. Select [Service Mode] -> [State Confirmation] -> [Sensor Check] -> [Exit roller Sensor]. Go to step 6. Go to step 5. Does the sensor status change while toggling the sensor? 5 Replace the fuser. Replace MFPB. The problem is solved. Does the problem remain? 6 Check the fuser for problems. C3421-121.xx Replace MFPB. The problem is solved. Does the problem remain?
- Code: 66-02, 66-33
- Description: Misfeed at ADF paper feed section.
66-02 The ADF interval sensor is not turned ON after a lapse of a given time after the ADF pick motor is turned ON.
66-03 The ADF interval sensor is not turned OFF after a lapse of a given time after the ADF interval sensor is turned ON. - Causes: ADF pick motor ADF interval sensor
- Remedy: 1 Check the ADF interval sensor. Select [Service Mode] -> [ADF] -> [Sensor Check] -> [ADF interval]. 2 Check the ADF pick motor. Select [Service Mode] -> [State Confirmation] -> [Component check] -> [ADF pick]. 3 Make sure the ADF cable (JADF1) is properly connected to the MFP board. 4 Replace ADF. 5 Replace MFPB.
- Code: 66-05, 66-23
- Description: Misfeed at ADF transport section.
66-05 The ADF 2st scan sensor is not turned OFF after a lapse of a given time after the ADF interval sensor is turned OFF.
66-23 The ADF skew sensor is not turned OFF after a lapse of a given time after the ADF pick motor is turned ON. - Causes: ADF pick motor ADF interval sensor ADF 2st scan sensor ADF skew sensor
- Remedy: 1 Check the ADF interval sensor. Select [Service Mode] -> [ADF] -> [Sensor Check] -> [ADF interval]. 2 Check the ADF 2nd scan sensor. Select [Service Mode] -> [ADF] -> [Sensor Check] -> [ADF 2nd Scan]. 3 Check the ADF skew sensor. Select [Service Mode] -> [ADF] -> [Sensor Check] -> [ADF skew]. 4 Check the ADF pick motor. Select [Service Mode] -> [State Confirmation] -> [Component check] -> [ADF pick]. 5 Make sure the ADF cable (JADF1) is properly connected to the MFP board. 6 Replace ADF. 7 Replace MFPB.
- Code: 66-07
- Description: Misfeed at ADF transport section, Misfeed at ADF paper feed section, Misfeed at ADF image reading section. Due to a remaining sheet of paper that has not been detected by sensors, before the start of a job, a sensor detects the sheet at an unexpected timing.
- Causes: ADF 1st scan sensor ADF 2st scan sensor ADF skew sensor
- Remedy: 1 Check the ADF 1st scan sensor. Select [Service Mode] -> [ADF] -> [Sensor Check] -> [ADF 1st Scan]. 2 Check the ADF 2nd scan sensor. Select [Service Mode] -> [ADF] -> [Sensor Check] -> [ADF 2nd Scan]. 3 Check the ADF skew sensor. Select [Service Mode] -> [ADF] -> [Sensor Check] -> [ADF skew]. 4 Make sure the ADF cable (JADF1) is properly connected to the MFP board. 5 Replace ADF. 6 Replace MFPB.
- Code: 66-15
- Description: Misfeed at ADF image reading section. The ADF 1st scan sensor is not turned OFF after a lapse of a given time after the ADF interval sensor is turned OFF.
- Causes: ADF feed motor ADF interval sensor ADF 1st scan sensor
- Remedy: 1 Check the ADF interval sensor. Select [Service Mode] -> [ADF] -> [Sensor Check] -> [ADF interval]. 2 Check the ADF 1st scan sensor. Select [Service Mode] -> [ADF] -> [Sensor Check] -> [ADF 1st Scan]. 3 Check the ADF feed motor. Select [Service Mode] -> [State Confirmation] -> [Component check] -> [Mono fullspeed fwd rotate]. 4 Make sure the ADF cable (JADF1) is properly connected to the MFP board. 5 Replace ADF. 6 Replace MFPB.
- Code: 72-21
- Description: Misfeed at finisher section.
- Causes: Stapler pass through sensor Stapler main motor Stapler paddle motor Stapler home sensor
- Remedy: Procedure (Finisher jam service check)
1 Open the rear door and check the flag of the Stapler pass through sensor. Go to step 2. The problem is solved. If damaged, then replace the sensor. Remove the left cover, reseat the sensor connector on the controller board, and then reboot the machine. Does the error remain? 2 Check the Stapler pass through sensor for proper operation. Enter the Service Mode and navigate to: Select [Service Mode] -> [State Confirmation] -> [Sensor Check] -> [Finisher Transport Sensor], and check for Pass Through Sensor Status. Go to step 3. Replace the Stapler pass through sensor. Does the status shown on the operation panel change each time the sensor is toggled? 3 Open the stapler service cover, reseat all connectors on the controller board, and then reboot the machine. Replace the MFP board. If the error persists, then go to step 4. The problem is solved. Does the error remain? 4 Check the paper path of the stapler for obstructions. Go to step 5. Remove all obstructions along the Is it free of obstructions? paper path.
Procedure (Stapler left tamper jam service check)
1 Remove the stapler top cover. Reseat the connector of the sensor (Stapler left tamper home position sensor). Then reseat also the sensor connector on the MFP board. Go to step 2. The problem is solved. Does the error remain? 2 Swap the sensor (Stapler left tamper home position sensor) and sensor (Stapler right tamper home position sensor). Go to step 3. Replace the sensor (Stapler left tamper home position sensor). Does the same error occur? 3 Reseat the connectors of the right and left tamper motors. Then reseat also the motor connectors on the MFP board. Go to step 4. The problem is solved. Does the error remain? 4 Swap the stapler left and right tamper motors. Go to step 5. If a 453.xx error occurs, then replace Does the same error occur? the motor. 5 Check the stapler interface cable. If damaged, then replace the cable. Go to step 6. The problem is solved. Reseat the interface cable on the controller board, and then reboot the machine. Does the error remain? 6 Remove the tamper sub.assembly. Check the tamper drive belts: Go to step 7. Replace the tamper drive belts. Inspect the belts for wear or damage. Inspect the belt tension spring and make sure it is properly installed and aligned. Are the components functional and free of damage? 7 Check the following: Go to step 8. Replace the tamper sub.assembly. Reboot the machine. If the error remains, then go to step 9. Manually move the left and right tamper arms and check if they can move freely. Check the tamper home position sensor flags for damage. Are the components functional and free of damage? 8 Reseat all connectors on the stapler control board, and then reboot the machine. Replace the stapler control board. The problem is solved. Does the error remain?
Procedure (Ejector jam service check)
1 Open the stapler service cover, and then reseat the sensor (stapler paddle home position sensor) connector on the MFP board. Reboot the machine. Go to step 2. The problem is solved. Does the error remain? 2 Swap the sensor (stapler paddle home position sensor) and sensor (stapler right tamper home position sensor). Reboot the machine. Go to step 3. If a 453.xx error occurs, then replace the motor. Does the same error occur? 3 Reseat the paddle motor connector on the controller board. Then reseat also the connector on the paddle motor. Reboot the machine. Replace the motor. If the error persists, then go to step 4. The problem is solved. Does the error remain? 4 Check the stapler interface cable. If damaged, then replace the cable. Go to step 5. The problem is solved. Reseat the interface cable on the controller board, and then reboot the machine. Does the error remain? 5 Check the tamper main assembly: Go to step 6. Replace the tamper main assembly. Check the paddle mechanism for damage. Check for worn-out and lost parts. Make sure all parts within the assembly are properly installed. Are the components functional and free of damage? 6 Reseat all connectors on the stapler control board, and then reboot the machine. Replace the stapler control board. The problem is solved. Does the error remain?
Procedure (Stapler carriage jam service check)
1 Open the stapler service cover. Reseat the sensor (stapler throat) cable. Then reseat also the other end of the cable on the controller board, and then reboot the machine. Replace the stapler accumulator assembly. Reboot the machine. If the error persists, then go to step 2. The problem is solved. Does the error remain? 2 Open the stapler right cover. Reseat the stapler carriage assembly cables. Then reseat also the other end of the cables on the controller board, and then reboot the machine. Go to step 3. The problem is solved. Does the error remain? 3 Check the stapler interface cable. If damaged, then replace the cable. Go to step 4. The problem is solved. Reseat the interface cable on the controller board, and then reboot the machine. Does the error remain? 4 Reseat all connectors on the stapler control board, and then reboot the machine. Replace the stapler control board. The problem is solved. Does the error remain?
Procedure (Stapler priming jam service check)
1 Open the stapler right cover. Reseat the stapler carriage assembly cables. Then reseat also the other end of the cables on the stapler control board, and then reboot the machine. Go to step 2. The problem is solved. Does the error remain? 2 Check the stapler interface cable. If damaged, then replace the cable. Reseat the interface cable on the controller board, and then reboot the machine. Go to step 3. The problem is solved. Does the error remain? 3 Reseat all connectors on the stapler control board, and then reboot the machine. Replace the stapler control board. The problem is solved. Does the error remain?