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KIP C7800

Error Codes List page 13

  • Code: J-0431
  • Description: Fuser Jam: TE Stay
  • Causes:
  • Remedy: Harness 1 Is the wiring OK between the followings? Exit Sensor (PH7) Belt Unit Drive Motor (M6) Fuser Motor (M11) Fuse F5 Fuser Drive PCB (PW12556) No Correct it
    Exit Sensor (PH7) 2 Run Service Software “input check” to monitor the status of the sensor. 0409: PH7 Does the status change by loading / removing media? No Replace the sensor. If still unsettled, replace the Fuser Driver PCB.
    Belt Unit Drive Motor (M6) 4 Run Service Software “output check” to monitor the motion of the motor. 0500: Belt Unit Drive Motor (M6) Does the motor operate? No Check for continuity of Fuse F5. Fuse OK: Replace the motor. If still unsettled, replace Fuser Drive PCB. Fuse broken: Check all the downstream components to eliminate the root cause first, and then replace the fuse.
    Fuser Motor (M11) 4 Run Service Software “output check” to monitor the motion of the motor. 0501: Fuser Motor (M11) Does the motor operate? No Check for continuity of Fuse F7. Fuse OK: Replace the motor. If still unsettled, replace Fuser Drive PCB. Fuse broken: Check all the downstream components to eliminate the root cause first, and then replace the fuse.
    Main Control PCB (PW12520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
  • Code: n01
  • Description: Toner Empty
  • Causes:
  • Remedy: Toner Cartridge 1 Is the seal on the Toner Cartridge removed? Does the supply hole on the Toner Cartridge come downward? No Remove the seal. Turn the bottle down properly.
    Harness 2 Is the wiring OK between Toner Sensors and Dev Drive PCB? No Correct it
    Toner Sensor 1/2/3/4 3 Can the problem be fixed by replacing the sensor? K: Toner Sensor 1 (PH27, PH28) C: Toner Sensor 2 (PH34, PH35) M: Toner Sensor 3 (PH40, PH41) Y: Toner Sensor 4 (PH49, PH50) Yes OK
    Toner Supply Motor (M22/M23/ M24/M25) 4 Run Service Software “output check” to monitor the motion of the motor. 0107: Toner Supply Motor 1 (M22) 0207: Toner Supply Motor 2 (M23) 0307: Toner Supply Motor 3 (M24) 0407: Toner Supply Motor 4 (M25) Does the motor operate? Yes Go to step 6. No Go to step 5.
    Dev Drive PCB (PW12555 A/B/C/D) 5 Is it 24V at J551-1 on Dev Drive PCB while the machine is power on? Yes Replace Toner Supply Motor. No Check for continuity of Fuse. K: F1 C: F2 M: F3 Y: F4 Fuse broken: Check all the downstream components to eliminate the root cause first, and then replace the fuse. 6 Can the problem be fixed by replacing the Dev Drive PCB? Yes OK
    Main Control PCB (PW12520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
  • Code: n02
  • Description: Roll Empty
  • Causes:
  • Remedy: Roll Media Spool 1 Is the roll media set on the spool correctly? Is the spool loaded to the machine correctly? No Set it correctly.
    Harness 2 Is the wiring OK between the followings? Media Remaining Sensor (PH12/PH17/PH23) Deck Drive PCB (PW12557A/B/C) Roll Deck Drive Motor (M1/M2/M3) Roll Feed Clutch (CL1/CL3/CL5) No Correct it
    Media Remaining Sensor (PH12/ PH17/PH23) 3 Run Service Software “input check” to monitor the status of the sensor. 0605: Media Remaining Sensor 1 (PH12) 0705: Media Remaining Sensor 2 (PH17) 0806: Media Remaining Sensor 3 (PH23) Does the status change by rotating the pulse generator wheel? No Replace Media Remaining Sensor.
    Roll Deck Drive Motor (M1/M2/M3) 4 Run Service Software “output check” to monitor the motion of the motor. 0700: Roll Deck 1 Drive Motor (M1) 0800: Roll Deck 2 Drive Motor (M2) 0900: Roll Deck 3 Drive Motor (M3) Does the motor operate? Yes Go to step 6. No Go to step 5.
    Deck Terminal PCB (PW12558) 5 Is it 24V between J581-1 and J581-2 on Deck Terminal PCB while the machine is power on? Yes Replace Roll Deck Drive Motor. No Check for continuity of Fuse F7. Fuse broken: Check all the downstream components to eliminate the root cause first, and then replace the fuse.
    Roll Feed Clutch (CL1/CL3/CL5) 6 Run Service Software “output check” to monitor the motion of the clutch. 0704: Roll 1 Feed Clutch (CL1) 0804: Roll 2 Feed Clutch (CL3) 0904: Roll 3 Feed Clutch (CL5) Does the clutch operate? No Replace Roll Feed Clutch.
    Deck Drive PCB (PW12557A/B/C) 7 Can the problem be fixed by replacing the Deck Drive PCB? Yes OK
    Main Control PCB (PW12520) 8 Can the problem be fixed by replacing the Main Control PCB? Yes OK
  • Code: n03
  • Description: Waste Toner Full
  • Causes:
  • Remedy: Waste Toner Box 1 Is the Waste Toner Box filled with the toner? Is it set correctly? Yes Replace Waste Toner Box. Reseat it.
    Waste Toner Full Sensor (PH53) LED PCB (PW12550) 2 Run Service Software “input check” to monitor the status of the sensor. 0308: PH53, PW12550 Is the status “0” if Waste Toner Box does not exist? Is the status “1” even a new Waste Toner Box is set? No Replace Waste Toner Full Sensor or LED PCB. If still unsettled, replace Dev Drive PCB (PW12555D).
    Main Control PCB (PW12520) 3 Can the problem be fixed by replacing the Main Control PCB? Yes OK
  • Code: U-1001, U-1002, U-1003
  • Description: Roll Deck 1/2/3 Open
  • Causes: U-1001: Roll Deck 1 U-1002: Roll Deck 2 U-1003: Roll Deck 3
  • Remedy: Open / unlock 1 Is the concerning Roll Deck opened or unlocked? Yes Close it firmly.
    Harness 2 Is the wiring OK between Roll Deck and Deck Drive PCB (PW12557A/B/C)? No Correct it
    Roll Deck Switch (DS3/DS4/DS5) 3 Run Service Software “input check” to monitor the status of Roll Deck Switch. 0601: Roll Deck 1 (DS3) 0701: Roll Deck 2 (DS4) 0801: Roll Deck 3 (DS5) Is the status “1” even Roll Deck is closed? Yes Reseat the microswitch, or replace it.
    Deck Drive PCB (PW12557A/B/C) 4 Can the problem be fixed by replacing the Deck Drive PCB? Yes OK
    Deck Terminal PCB Assy (PW12558) 5 Is the wiring 3 flat cables OK between Roll Deck and Deck Terminal OCB Assy (PW12558)? No Reconnect the flat cables, or replace them.
    Main Control PCB (PW12520) 6 Can the problem be fixed by replacing the Main Control PCB? Yes OK
  • Code: U-1011, U-1012, U-1013
  • Description: Roll Deck 1/2/3 Cutter Cover Open
  • Causes: U-1011: Roll Deck 1 U-1012: Roll Deck 2 U-1013: Roll Deck 3
  • Remedy: Open / unlock 1 Is the concerning Cutter Cover opened or unlocked? Yes Close it firmly.
    Cutter Cover Switch (MS1/MS2/MS3) 2 Run Service Software “input check” to monitor the status of Cutter Cover Switch. 0600: Roll Deck 1 (MS1) 0700: Roll Deck 2 (MS2) 0800: Roll Deck 3 (MS3) Is the status “1” even Cutter Cover is closed? Yes Reseat the microswitch, or replace it.
    Deck Drive PCB (PW12557A/B/C) 3 Can the problem be fixed by replacing the Deck Drive PCB? Yes OK
    Deck Terminal PCB Assy (PW12558) 4 Is the wiring 3 flat cables OK between Roll Deck and Deck Terminal OCB Assy (PW12558)? No Reconnect the flat cables, or replace them.
    Main Control PCB (PW12520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
Error Code
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