Causes: When output detection signal from HVP detects abnormal condition
Remedy: Feed Back Signal 1 Check the status of feed back signal from High Voltage Power Supply in Device Status Mode “1”, and 1. HV Image Corona feed back (Signal Code: 60) 2. HV Transfer Corona feed back (Signal Code: 61) 3. HV Separation Corona feed back (Signal Code: 62) 4. Dev Bias feed back (Signal Code: 63) Is the status of feed back signal “H” when test print is taken? “H” = normal “L” = abnormal Check if its load is leaked or not. Note: When the test print is finished, all of these items go back to “H”.
Code: J-01
Description: 1st Roll Jam
Causes: 1. The Roll Paper Set Sensor Signal (RPSET1) does not change from H to L within a specified time since the machine has started feeding. 2. The Roll Paper Set Sensor Signal (RPSET1) does not change from L to H within a specified time since the machine has started rewinding.
Remedy: Setting condition of roll paper 1 Is the roll paper in the 1st Roll set properly? No Set it properly. Paper Set Sensor 1 (PH1A) 2 Check the status of Paper Set Sensor Signal (RPSET1) in the Device Status Mode. (Signal Code: 50) Is it “L” when the roll paper is set? No 1. Check the wire of Paper Set Sensor 1. 2. If the wire has no problem, replace the Paper Set Sensor 1 with the new one. Roll Feed Sensor 1 (PH2A) 3 Check Clock Signal of Roll Paper (RPCLK1) using Device Status Mode. (Signal Code: 51) Does signal change “L” and “H” alternately, while Roll Paper is fed? No 1. Check the Belt for Paper End Clock Sensor. 2. If the wire has no problem, replace the Roll Feed Sensor with the new one. Feed Motor (M2) 4 Draw out Roll Deck, turn Paper Feeding Roller Knob and feed paper approx. 20cm. Leave the tab of the Roll paper outside of the machine, close the Roll Deck. Is the Roll paper drew in approx. 5cm before “J-01” is indicated? No 1. If the wire has no problem, replace the Driver PCB, “PW12051”. 2. Replace Feed Motor, “M2”. Fuse PCB (PW9690) 5 Check the voltage at J902B-3 on the Fuse PCB with a multimeter. Is it 24V? No Replace the Fuse F902 (5A). Yes Install the Upper Roll Deck and Lower Roll Deck to the machine properly.
Code: J-02
Description: 2nd Roll Jam
Causes: 1. The Roll Paper Set Sensor Signal (RPSET2) does not change from H to L within a specified time since the machine has started feeding. 2. The Roll Paper Set Sensor Signal (RPSET2) does not change from L to H within a specified time since the machine has started rewinding.
Remedy: Setting condition of roll paper 1 Is the roll paper in the 2nd Roll set properly? No Set it properly. Paper Set Sensor 2 (PH1B) 2 Check the status of Paper Set Sensor Signal (RPSET2) in Device Status Mode. (Signal Code: 52) Is it “L” when the roll paper is set? No 1. Check the wire of Paper Set Sensor 2. 2. If the wire has no problem, replace the Paper Set Sensor 2 with the new one. Roll Feed Sensor 2 (PH2B) 3 Check Clock Signal of Roll Paper (RPCLK2) using Device Status Mode. (Signal Code: 53) Does signal change “L” and “H” alternately, while Roll Paper is fed? No 1. Check the Belt for Paper End Clock Sensor. 2. If the wire has no problem, replace the Roll Feed Sensor 2 with the new one. Feed Motor (M2) 4 Draw out Roll Deck, turn Paper Feeding Roller Knob and feed paper approx. 20cm. Leave the tab of the Roll paper outside of the machine, close the Roll Deck. Is the Roll paper drew in approx. 5cm before “J-02” is indicated? No 1. If the wire has no problem, replace the Driver PCB, “PW12051”. 2. Replace Feed Motor, “M2”. Fuse PCB (PW9690) 5 Check the voltage at J902B-3 on the Fuse PCB with a multimeter. Is it 24V? No Replace the Fuse F902 (5A). Yes Install the Upper Roll Deck and Lower Roll Deck to the machine properly.
Code: J-03
Description: 3rd Roll Jam
Causes: 1. The Roll Paper Set Sensor Signal (RPSET3) does not change from H to L within a specified time since the machine has started feeding. 2. The Roll Paper Set Sensor Signal (RPSET3) does not change from L to H within a specified time since the machine has started rewinding.
Remedy: Setting condition of roll paper 1 Is the roll paper in the 3rd Roll set properly? No Set it properly. Paper Set Sensor 3 (PH1C) 2 Check the status of Paper Set Sensor Signal (RPSET3) in Device Status Mode. (Signal Code: 54) Is it “L” when the roll paper is set? No 1. Check the wire of Paper Set Sensor 3. 2. If the wire has no problem, replace the Paper Set Sensor 3 with the new one. Roll Feed Sensor 3 (PH2C) 3 Check Clock Signal of Roll Paper (RPCLK3) using Device Status Mode. (Signal Code: 55) Does signal change “L” and “H” alternately, while Roll Paper is fed? No 1. Check the Belt for Paper End Clock Sensor. 2. If the wire has no problem, replace the Roll Feed Sensor 3 with the new one. Feed Motor (M2) 4 Draw out Roll Deck, turn Paper Feeding Roller Knob and feed paper approx. 20cm. Leave the tab of the Roll paper outside of the machine, close the Roll Deck. Is the Roll paper drew in approx. 5cm before “J-03” is indicated? No 1. If the wire has no problem, replace the Driver PCB, “PW12051”. 2. Replace Feed Motor, “M2”. Fuse PCB (PW9690) 5 Check the voltage at J902B-3 on the Fuse PCB with a multimeter. Is it 24V? No Replace the Fuse F902 (5A). Yes Install the Upper Roll Deck and Lower Roll Deck to the machine properly.
Code: J-04
Description: 4th Roll Jam
Causes: 1. The Roll Paper Set Sensor Signal (RPSET4) does not change from H to L within a specified time since the machine has started feeding. 2. The Roll Paper Set Sensor Signal (RPSET4) does not change from L to H within a specified time since the machine has started rewinding.
Remedy: Setting condition of roll paper 1 Is the roll paper in the 4th Roll set properly? No Set it properly. Paper Set Sensor 4 (PH1D) 2 Check the status of Paper Set Sensor Signal (RPSET4) in Device Status Mode. (Signal Code: 56) Is it “L” when the roll paper is set? No 1. Check the wire of Paper Set Sensor 4. 2. If the wire has no problem, replace the Paper Set Sensor 4 with the new one. Roll Feed Sensor 4 (PH2D) 3 Check Clock Signal of Roll Paper (RPCLK4) using Device Status Mode. (Signal Code: 57) Does signal change “L” and “H” alternately, while Roll Paper is fed? No 1. Check the Belt for Paper End Clock Sensor. 2. If the wire has no problem, replace the Roll Feed Sensor 4 with the new one. Feed Motor (M2) 4 Draw out Roll Deck, turn Paper Feeding Roller Knob and feed paper approx. 20cm. Leave the tab of the Roll paper outside of the machine, close the Roll Deck. Is the Roll paper drew in approx. 5cm before “J-04” is indicated? No 1. If the wire has no problem, replace the Driver PCB, “PW12051”. 2. Replace Feed Motor, “M2”. Fuse PCB (PW9690) 5 Check the voltage at J902B-3 on the Fuse PCB with a multimeter. Is it 24V? No Replace the Fuse F902 (5A). Yes Install the Upper Roll Deck and Lower Roll Deck to the machine properly.
Code: J-05
Description: Bypass Jam
Causes: 1. The Paper Gate Sensor Signal (P_GATE) does not change from H to L within a specified time since the paper has started from the specified position. 2. The Paper Gate Sensor Signal (P_GATE) changes from L to H within a specified time since the paper has started, because the cut sheet paper was shorter than specified.
Remedy: Setting condition of cut sheet paper 1 Is the cut sheet paper set to the Bypass Feeder properly? Is it longer than 210mm? No Set it properly. Use a longer cut sheet paper than 210mm. Manual Paper Sensor (PH12, PH13) 2 Check the status of Manual Paper Sensor (MP_ENT1 / MP_ENT2) in Device Status Mode. (PH12 : MP_ENT1) Signal Code: 08 (PH13 : MP_ENT2) Signal Code: 09 Is it “L” when the cut sheet paper is set? No. 1. Check the wire of Manual Paper Sensors. 2. If the wire has no problem, replace the Manual Paper Sensors with the new one. Paper Entry Sensor (PH5) 3 Check the status of Paper Entry Sensor Signal (P_ENTR) in Device Status Mode. (Signal Code: 0B) Is it “L” when the cut sheet paper is set? No 1. Check the wire of Paper Entry Sensor. 2. If the wire has no problem, replace the Paper Entry Sensor with the new one. Paper Gate Sensor (PH6) 4 Check the status of Paper Gate Sensor Signal (P_GATE). Check the voltage at J210-20 on DC Controller PCB (PW12020). Is it “0V” when the Paper Gate Sensor detects the paper? No 1. Check the wire of Paper Gate Sensor. 2. If the wire has no problem, replace the Paper Gate Sensor with the new one.