Description: The indicated supply is not compatible with this product. Fuser kit
Remedy: The fuser might be hot. Be careful when removing the fuser. Install a supply that is designed for this product.
Code: 10.23.50
Display: 10.23.50
Description: The fuser kit life was reset above the order threshold.
Remedy: No action necessary.
Code: 10.23.51
Display: 10.23.51
Description: The fuser kit life was reset above the replace threshold.
Remedy: No action necessary.
Code: 10.23.52
Display: 10.23.52
Description: The fuser kit life was reset above the reset threshold.
Remedy: No action necessary.
Code: 10.23.70
Display: 10.23.70 Printing Past Very Low
Description: The product indicates when the fuser kit is very low. The actual remaining fuser kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP premium protection warranty ends.
Remedy: If print quality is no longer acceptable, replace the fuser kit. See the parts chapter in the service manual for the fuser kit part number. Advise the customer that HP recommends that they have replacement supplies available to install when the print quality is no longer acceptable.
Code: 10.32.00
Display: 10.32.00 Unauthorized supply
Description: This error message displays when a supply (or supplies) has been inserted into the product and the product determines that HP is in the OEM field, but the supply (or supplies) does not pass the new authentication test. This error will only be shown if the product currently has all genuine supplies.
Remedy: Choose to continue past this error by touching OK.