Description: A genuine HP print cartridge has been installed. • 10.00.40 (event code) Black print cartridge
Remedy: No action necessary.
Code: 10.XX.41
Display: 10.XX.41 Unsupported Supply In Use
Description: The installed print cartridge is for a different product. • 10.00.41 (event code) Black print cartridge
Remedy: Remove the print cartridge, and then install the correct cartridge for this product.
Code: 10.XX.70
Display: 10.XX.70 Printing past very low
Description: The product indicates when a supply level is very low. The actual remaining print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. • 10.00.70 (event code) Black print cartridge
Remedy: If print quality is no longer acceptable, replace the print cartridge. See the parts chapter in the service manual for the correct cartridge part number.
Code: 10.YY.15
Display: 10.YY.15 Install <supply>
Description: The indicated supply has been removed or installed incorrectly. • 10.00.70 (event code) Black print cartridge • 10.23.15 (event code) Fuser kit
Remedy: Replace or install the indicated supply. See the parts chapter in the service manual for the correct supply or kit part number.
Code: 10.YY.35
Display: 10.YY.35 Incompatible <supply>
Description: The indicated supply is not compatible with this product. • 10.00.35 (event code) Black print cartridge • 10.23.35 (event code) Fuser kit
Remedy: Install a supply that is designed for this product. See the parts chapter in the service manual for the correct supply part number.
Code: 11.00.01
Display: 11.00.01 or 11.00.02 Internal clock error
Description: The product real time clock has experienced an error. 01=dead clock 02=dead real time clock
Remedy: 1. Whenever the product is turned off and then turned on again, set the time and date on the control panel. 2. If the error persists, you might need to replace the formatter.