Description: An error occurred in an external paperhandling accessory.
Stapler motor error
Remedy: 1. Turn the MFP power off. 2. Check that the accessory is properly seated on and connected to the MFP, without any gaps between the MFP and the accessory. If the accessory uses cables, disconnect and reconnect them. 3. Turn the MFP power on. 4. If this message persists, replace the output device.
Code: 68.0
Display: 68.X PERMANENT STORAGE FULL - To Continue Touch OK
Description: The MFP NVRAM is full. Some settings saved in the NVRAM might have been reset to the factory defaults. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.
Onboard-NVRAM failure
Remedy: Touch OK to clear the message. If the message is not cleared, turn the MFP off, and then turn the MFP on. For 68.0 errors, perform an NVRAM initialization.
Code: 68.1
Display: 68.X PERMANENT STORAGE FULL - To Continue Touch OK
Description: The MFP NVRAM is full. Some settings saved in the NVRAM might have been reset to the factory defaults. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.
Memory-DIMM or hard-disk failure
Remedy: Touch OK to clear the message. If the message is not cleared, turn the MFP off, and then turn the MFP on. 1. Use the HP Web Jetadmin software to delete files from the hard disk. 2. Reinitialize the hard disk. 3. Replace the hard disk.
Code: 68.X
Display: 68.X PERMANENT STORAGE WRITE FAIL - To Continue Touch OK
Description: The MFP NVRAM is failing to write. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.
Remedy: Touch OK to clear the message. If the message is not cleared, turn the MFP off, and then turn the MFP on.
Code: 68.X
Display: 68.X STORAGE ERROR SETTINGS CHANGED - To Continue Touch OK
Description: One or more MFP settings are invalid and have been reset to the factory-default settings. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.
Remedy: 1. Touch OK to clear the message. If the message is not cleared, turn the MFP off, and then turn the MFP on. 2. Determine which settings have changed by printing a control-panel menu map. 3. Perform an NVRAM initialization.
Code: 69.X
Display: 69.X ERROR - To Continue Turn Off Then On
Description: The duplex printing unit is not functioning.
Remedy: Turn the MFP off, and then turn the MFP on.