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HP Color LaserJet CM6040 MFP

Error Codes List page 8

  • Code: 13.7E
  • Display: 13.7E Delivery Delay Jam 3
  • Description: There is a delay in reaching the output rollers from the fuser.
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.80
  • Display: 13.80 Delivery Stay Jam
  • Description: There is a jam in the IPTU between the first and last sensor.
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.80
  • Display: 13.80 External Output Device Paper Jam
  • Description: There is a delivery jam on the IPTU between the first and last sensor.
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.90
  • Display: 13.90 Non-specific Paper Jam
  • Description: The leading edge of the paper is at the registration sensor (D).
  • Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT - Fuser area jam
  • Description: A jam occurred in the fuser-output sensor area. In order to continue processing a job, clear all paper found.
  • Remedy: CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the right door. 2. Remove the paper in the duplex area. 3. Open the fuser access. 4. Remove the paper. Close the fuser access. 5. Remove all the paper found. Close the right door.
  • Code: 13.JJ.NT
  • Display: 13.JJ.NT - Fuser wrap jam
  • Description: Paper is wrapping at the fuser. In order to continue processing a job, clear all paper found.
  • Remedy: Clear the jam in the fuser area
Error Code
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