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HP Color LaserJet 2500

Error Codes List page 3

  • Code: 13
  • Image:
  • Description: Accessory error secondary messages
    53.x2.zz Printer (DIMM Slot 2) error
    The Ready light is on. A problem exists with the DIMM in DIMM slot 2.
    CAUTION: You must turn off the printer before inserting or removing DIMMs to avoid damaging them.
  • Remedy: 1 Remove the DIMM and reinstall it to make sure that it is correctly installed. 2 Make sure that you are using a supported DIMM. See chapter 7 for ordering information. 3 Move the DIMM to a different DIMM slot. If the DIMM works in a different slot, then DIMM slot 2 is malfunctioning. 4 To continue printing, remove the DIMM from DIMM slot 2.
  • Code: 14
  • Image:
  • Description: Accessory error secondary messages
    53.x3.zz Printer (DIMM Slot 3) error
    The Attention light is on. A problem exists with the DIMM in DIMM slot 3.
    CAUTION: You must turn off the printer before inserting or removing DIMMs to avoid damaging them.
  • Remedy: 1 Remove the DIMM and reinstall it to make sure that it is correctly installed. 2 Make sure that you are using a supported DIMM. See chapter 7 for ordering information. 3 Move the DIMM to a different DIMM slot. If the DIMM works in a different slot, then DIMM slot 3 is malfunctioning. 4 To continue printing, remove the DIMM from DIMM slot 3.
  • Code: 15
  • Image:
  • Description: Service error secondary messages
    51.x Bad beam detect error
    The Attention, Ready, and Go lights remain on.
  • Remedy: 1 Press (GO). The page that contains the error will automatically be reprinted. 2 Turn the printer off and then back on. 3 Replace the laser/scanner.
  • Code: 16
  • Image:
  • Description: Service error secondary messages
    52.x Scanner error
    The Ready light is on.
  • Remedy: 1 Press (GO). The page that contains the error will automatically be reprinted. 2 Turn the printer off and then back on. 3 Turn the printer off, and then reseat the laser/scanner cable. 4 Replace the laser/scanner.
  • Code: 17
  • Image:
  • Description: Service error secondary messages
    55.x Engine communication error
    The Attention light is on.
  • Remedy: 1 Turn the printer off and then back on. 2 Check the connections to the formatter and the dc controller. 3 Replace the formatter. 4 Replace the dc controlle. 5 Replace the laser/scanner.
  • Code: 18
  • Image:
  • Description: Service error secondary messages
    49.xxxxx Formatter/engine error
    The Go, Ready, and Attention lights are blinking, or the magenta-print-cartridge, yellow-print-cartridge, and imaging-drum lights are on.
  • Remedy: 1 Turn the printer off and then back on. 2 Replace the formatter.
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