Description: CR motor encoder check error
The CR motor makes small revolutions clockwise and counterclockwise. When it turns, the printer checks the encoder output signals to make sure the motor is turning at the correct speed/ distance. If the encoder doesn’t send the correct signal or output data, an error occurs.
Remedy: Make sure there is nothing blocking the carriage. If that does not solve the problem, check the CR motor encoder connection. If there still is a problem, try the following. • Check the plastic step ruler for soiled areas, obstructions, and damage • Make sure no foreign material or ink tubes (from pump assembly) are blocking the carriage path (see “Removing the Maintenance Assembly” on page 143 for reassembly points) • Replace the encoder sensor • Replace the CR motor • Replace the Main Board
Code: 00010005
Description: CR motor out of step
CR motor out of step - the length of the CR motor’s pulse is too long or too short compared to the regular pulse.
Remedy: Make sure there is nothing blocking the carriage. If that does not solve the problem, check the CR motor encoder connection. If there still is a problem, try the following. • Check the plastic step ruler for soiled areas, obstructions, and damage • Make sure no foreign material or ink tubes (from pump assembly) are blocking the carriage path
Code: 00010006
Description: CR motor overcurrent
Feedback from the CR motor (IC33) driver’s 10-pin output (Sense signal) indicates that the CR motor’s current is irregular.
Remedy: • Check the CR cover, slightly loosen screws if necessary • Check the cutter housing, slightly loosen screws if necessary • Make sure no foreign material or ink tubes (from pump assembly) are blocking the carriage path (see “Removing the Maintenance Assembly” on page 143 for reassembly points) • Replace the CR motor • Replace the Main Board
Code: 00010007
Description: CR in-position time-out
The in-position time is the amount of time the printer waits to make sure the carriage is not moving when the carriage comes to a stop. The linear encoder is activate for the predetermined “in-position time” and if the encoder sends a pulse, this means the carriage is moving even though it is supposed to be at a full stop, this generates an error.
Remedy: • Replace the encoder sensor • Replace the CR motor • Replace the Main Board
Code: 00010008
Description: Servo interrupt watchdog time-out error
Servo interrupt watchdog time-out error due to motor-drive control related error
Remedy: Replace the Main Board
Code: 00010009
Description: System interrupt watchdog time-out error
System interrupt watchdog time-out error due to sensor-related errorror occurs.