Display: Cannot recognize the memory card or disk.
Description: Memory card error
Causes: That memory card is not available with this unit. Or no image can be found in that card when memory card print is started.
Remedy: 1. Replace the Memory Card with a compatible one. 2. Replace the Memory Card with a new one. 1. Replace the Main Board Unit with a new one.
Code: 14
Display: There is no index sheet or it is not positioned correctly. Check it and try again.
Description: Index sheet error 1 (No index sheet)
Causes: The direction of order sheet is opposite. No index sheet is recognized correctly.
Remedy: 1. Close the Document Cover. 1. Set the Index Sheet correctly. 2. Reprint the Index Sheet. 1. Clean the Document Glass.
Code: 15
Display: Photos are not selected or the ovals are marked incorrectly. Please correct and try again.
Description: Index sheet error 2 (Incorrect marking)
Causes: When there is a mismatch in the content of the order sheet (When it is not marked though the selection is necessary.)
Remedy: 1. Mark it out properly.
Code: 16
Display: No photos could be recognized. Make sure the photos are positioned correctly. For details, see your manual.
Description: Pre-scanning error (photo)
Causes: Photos cannot be recognized.
Remedy: 1. Set the photo correctly.
Code: 17
Display: Multi-page feed error. Remove and reload the paper, then press the Start button.
Description: Double feed error
Causes: Double feed during double sided printing.
Remedy: 1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame. 2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever.
Code: 18
Display: -
Description: Communication error
Causes: The printer cannot communicate with the PC properly.
Remedy: 1.Check if the Panel FFC is connected to CN1 on the Panel Board. 1. Connect the Panel FFC to CN1 on the Panel Board. 2.Check if the Panel FFC is not damaged. 2. Replace the Panel FFC with new one. 3.Check if the Panel Board is not damaged. 3. Replace the Panel Board with new one. 1.Check if the Power Supply Unit Cable is connected to CN1 on the Main Board. 1. Connect the Power Supply Unit Cable to CN1 on the Main Board. 2.Check if the Power Supply Unit Cable/Power Supply Unit is not damaged. 2. Replace the Power Supply Unit with a new one. *If the problem is not solved, replace the Main Board with new one. 1.Check if the USB Cable is connected between the printer and the PC. 1. Connect the USB Cable to the printer and the PC. 1.Check if an correct model name is stored into the address of the EEPROM on the Main Board. 1. Use the Adjustment Program to write the correct value to the EEPROM address. 2.Check if the Panel FFC is connected to CN12 on the Main Board. 2. Connect the Panel FFC to CN12 on the Main Board