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Canon iR8500

Error Codes List page 18

  • Code: E711-0002
  • Description: The connector is not connected properly. The remote diagnostic device PCB is faulty. The copy data controller PCB is faulty. The ADF controller PCB is faulty. The ADF controller PCB is faulty. The finisher controller PCB is faulty.
    Data has been written to the error register of the IPC (IC120) on the DC controller PCB four times or more within 2 secs.
  • Code: E711-0003
  • Description: The connector is not connected properly. The remote diagnostic device PCB is faulty. The copy data controller PCB is faulty. The ADF controller PCB is faulty. The ADF controller PCB is faulty. The finisher controller PCB is faulty.
    Data has been written to the error register of the IPC (IC1003) of the main controller PCB four times or more within 2 secs.
  • Code: E712-0001
  • Description: The connector is not connected properly. The ADF 24-V power supply is faulty. The ADF controller PCB is faulty. The reader controller PCB is faulty.
    Communication does not resume in 3 secs after data has been written to the error register of the communication IC (IPC) of the ADF controller PCB.
  • Code: E712-0002
  • Description: The connector is not connected properly. The ADF 24-V power supply is faulty. The ADF controller PCB is faulty. The reader controller PCB is faulty.
    The transmission bit is not enabled after a period of 10 sec at the sync register of the IPC (IC5021) on the reader controller PCB.
  • Code: E713-0000
  • Description: The connector is not connected properly. The finisher accessories power supply PCB is faulty. The finisher controller PCB is faulty. The DC controller PCB is faulty.
    The communications IC (IPC) on the finisher controller has gone out of order.
  • Code: E717-0001
  • Description: The wiring is faulty (short circuit, open circuit). The copy data controller or the remote diagnostic device is faulty. The main controller PCB is faulty.
    The copy data controller or the NE controller is out of order or an open circuit has been detected.
    The error must be reset in service mode (COPIER>FUNCTION> CLEAR>ERR).
Error Code
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