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Canon iPF720

Error Codes List page 6

  • Code: E198-401E
  • Description: RTC clock stop The RTC has been detected idle while initializing the RTC at startup.
  • Remedy: 1. Restart the printer in service mode. 2. Replace the main controller PCB.
  • Code: E199-404B
  • Description: Temperature/humidity sensor error When temperature 0 and humidity 0% are detected, the detection mechanism is considered failed and an error message is displayed.
  • Remedy: 1. Restart the printer in service mode to clear the error. 2. Identify the firmware version and update the firmware to the last release if it is earlier than Ver.1.31 (firmware defect). 3. Remove and reinsert the temperature/humidity sensor PCB connector 4. Replace the temperature/humidity sensor PCB.
  • Code: E602-401A
  • Description: HDD failure Failed to read and write to and from the HDD.
  • Remedy: 1. Restart in service mode. 2. Remove and install HDD 3. Replace HDD. Switch on service mode after the replacement.
  • Code: E602-401B
  • Description: Poor HDD connection The HDD and the HDD controller are not indefinable.
  • Remedy: 1. Restart in service mode. 2. Remove and install HDD 3. Replace HDD. Switch on service4. Replace HDD controller or the main controller PCB. Restart after the replacement.
  • Code: E602-405A
  • Description: Incorrect capacity HDD model is connected.
  • Remedy: Replace HDD
  • Code: E602-405B
  • Description: Mismatched HDD model is connected.
  • Remedy: Replace HDD
Error Code
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