Description: An EEPROM read/ write error has been detected in the controller portion of the firmware.
Remedy: 1. Start in download mode to upgrade the firmware. 2. Start in service mode to clear the error. 3. Replace the main controller PCB.
Code: E198-401C
Description: Faulty RTC Any error other than the two errors mentioned below has been detected while initializing the RTC at startup.
Remedy: 1. Restart the printer in service mode. 2. Replace the main controller PCB.
Code: E198-401D
Description: RTC low battery error A battery error has been detected while initializing the RTC at startup.
Remedy: 1. Restart the printer in service mode. 2. Check the RTC battery. 3. Replace the main controller PCB.
Code: E198-401E
Description: RTC clock stop The RTC has been detected idle while initializing the RTC at startup.
Remedy: 1. Restart the printer in service mode. 2. Replace the main controller PCB.
Code: E199-404B
Description: Temperature/humidity sensor error When temperature 0 and humidity 0% are detected, the detection mechanism is considered failed and an error message is displayed.
Remedy: 1. Restart the printer in service mode to clear the error. 2. Identify the firmware version and update the firmware to the last release if it is earlier than Ver.1.31 (firmware defect). 3. Remove and reinsert the temperature/humidity sensor PCB connector 4. Replace the temperature/humidity sensor PCB.
Code: E602-401A
Description: HDD failure Failed to read and write to and from the HDD.
Remedy: 1. Restart in service mode. 2. Remove and install HDD 3. Replace HDD. Switch on service mode after the replacement.