Description: Paper detection failure (at the top edge of the paper) (support number : 1322)
Causes: The multi sensor fails to detect the paper during paper feeding.
Remedy: 1 Release the release lever. Check the top edge of the paper. Reload the paper. The error is removed Complete. The error is not removed Go to 2. 2 Replace the MULTI SENSOR UNIT. Adjustment and counter reset is necessary.
Code: 002221 2017
Description: Paper detection failure (at the right edge of the paper) (support number : 1322)
Causes: The multi sensor fails to detect the paper during paper feeding.
Remedy: 1 Release the release lever. Check the right edge of the paper and the media type. The error is removed Complete. The error is not removed Go to 2. 2 Replace the MULTI SENSOR UNIT. Adjustment and counter reset is necessary.
Code: 002221 2018
Description: Paper detection failure (at the left edge of the paper) (support number : 1322)
Causes: The multi sensor fails to detect the paper during paper feeding.
Remedy: 1 Release the release lever. Check the left edge of the paper and the media type. The error is removed Complete. The error is not removed Go to 2. 2 Replace the MULTI SENSOR UNIT. Adjustment and counter reset is necessary.
Code: 003130 201C
Description: Sheet edge detection error during printing - cut sheet (support number : 1300)
Causes: Paper jam occurs at the platen or feed roller part during printing, or media detection fails.
Remedy: 1 Release the release lever. Reload or replace the sheet. The error is removed Complete. The error is not removed Go to 2. 2 Replace the MULTI SENSOR UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. Media related cause (size, media type mismatch)
Code: 003130 201D
Description: Paper edge detection error during printing - roll paper (support number : 1300)
Causes: Paper jam occurs at the platen or feed roller part during printing, or media detection fails.
Remedy: 1 Release the release lever. Reload or replace the paper. The error is removed Complete. The error is not removed Go to 2. 2 Replace the MULTI SENSOR UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. • Media related cause (size, media type mismatch) • Curly end edge of the roll paper
Code: 004040 2019
Description: Cut failure (support number : 4920) Memo : Job will be canceled when the error is removed.
Causes: The cutter in the printer fails to cut the paper.
Remedy: 1 The error is removed by releasing the release lever. Shift the mode to manual cut and check the cutter operation. The error is removed Complete. The error is not removed Go to 2. 2 Replace the following parts and check if the error is removed. • Cutter • CUTTER BLADE UNIT 3 Check other suspected cause. Media related cause (size, media type mismatch)