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Toshiba DP2420

Error Codes List page 1

  • Code: C01
  • Description: Main motor abnormality: The main motor not rotating normally.
  • Remedy: Is the main motor working? (Perform the output check the test mode: 04-101/151)
    NO 1) Check if the connector CN1 of the main motor is disconnected. 2) Check if the connector CN16 on the MAIN board is disconnected. 3) Check if the connector pins are disconnected and the harnesses are open circuited. 4) Check if the conductor patterns on the main motor board and MAIN board are short circuited or open circuited. 5) Replace the main motor. 6) Replace the MAIN board.
    YES the LED the main motor board lit without flickering?
    NO 1) Check if the connector pins are disconnected and the harnesses are open circuited. 2) Check if the conductor patterns on the main motor board and MAIN board are short circuited or open circuited. 3) Replace the main motor. 4) Replace the MAIN board.
    YES 1) Check if the PLL lock signal CN305-B8 output from the MAIN board is always level “L”? 2) Check if the voltage supplied to the CPU input terminal IC24-12 is always “L”? 3) Replace the MAIN board.
  • Code: C04
  • Description: PFP motor abnormality: The PFP motor not rotating normally
  • Remedy: the PFP motor working? (Perform the output check the test mode: 04-109/159)
    NO 1) Check the signal line connector CN503 the PFP motor disconnected. Check the power line connector CN502 the PFP motor disconnected. Check the connector CN246 the PFP board disconnected. Check the signal line connector CN241 the PFP board disconnected. Check the power line connector CN242 the PFP board disconnected. Check the connector CN13 the MAIN board disconnected. Check the connector pins are disconnected and the harnesses are open circuited. Check the conductor patterns the PFP motor board, PFP board and MAIN board are short circuited open circuited. Replace the PFP motor. 10)Replace the PFP board. 11)Replace the MAIN board.
    YES the LED the PFP motor board lit without flickering?
    NO 1) Check if the connector pins are disconnected and the harnesses are open circuited. 2) Check if the conductor patterns on the PFP motor board, PFP board and MAIN board are short circuited or open circuited. 3) Replace the PFP motor. 4) Replace the PFP board. 5) Replace the MAIN board.
    YES 1) Check if the PLL lock signal CN246-8 output from the PFP board is always “L” level. 2) Check if the voltage supplied to the microcomputer input terminal IC5-17 is always “L” level. 3) Replace the PFP board. 4) Replace the MAIN board.
  • Code: C07
  • Description: Exit motor overcurrent detection error
  • Remedy:
  • Code: C08
  • Description: ADU motor overcurrent detection error
  • Remedy:
  • Code: C15
  • Description: PFP upper drawer tray abnormality: The PFP upper drawer tray-up motor not rotating the PFP upper drawer tray not moving normally.
  • Remedy: Does the tray up? (Perform the output check the test mode: 04-278/280)
    NO 1) Check if the connector of the tray-up motor is disconnected. 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3) Check if the connector CN13 on the MAIN board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and MIAN board are short circuited or open circuited. 6) Replace the PFP board. 7) Replace the MAIN board.
    YES the tray-up sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST])
    NO 1) Check if the connector of the sensor is disconnected. 2) Check if any of the connectors CN241, CN247 and CN248 on the PFP board is disconnected. 3) Check if the connector CN13 on the MAIN board is disconnected. 4) Check if the slit reaches the sensor. 5) Check if the connector pins are disconnected and the harnesses are open circuited. 6) Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 7) Replace the PFP board. 8) Replace the MAIN board.
    YES 1) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 2) Replace the MAIN board.
  • Code: C16
  • Description: PFP lower drawer tray abnormality: The PFP lower drawer tray-up motor not rotating the PFP lower drawer tray not moving normally
  • Remedy: Does the tray up? (Perform the output check the test mode: 04-278/280)
    NO 1) Check if the connector of the tray-up motor is disconnected. 2) Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3) Check if the connector CN13 on the MAIN board is disconnected. 4) Check if the connector pins are disconnected and the harnesses are open circuited. 5) Check if the conductor patterns on the PFP board and MIAN board are short circuited or open circuited. 6) Replace the PFP board. 7) Replace the MAIN board.
    YES the tray-up sensor working? (Perform the input check the test mode: 13-[04. SENSOR TEST])
    NO 1) Check if the connector of the sensor is disconnected. 2) Check if any of the connectors CN241, CN247 and CN248 on the PFP board is disconnected. 3) Check if the connector CN13 on the MAIN board is disconnected. 4) Check if the slit reaches the sensor. 5) Check if the connector pins are disconnected and the harnesses are open circuited. 6) Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 7) Replace the PFP board. 8) Replace the MAIN board.
    YES 1) Check if the conductor pattern on the MAIN board is short circuited or open circuited. 2) Replace the MAIN board.
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