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HP Color LaserJet 8550

Error Codes List page 3

  • Code: 13.11.21
  • Display: 13.11.21
  • Description: Page stays too long at paper entry sensor (PS31)
  • Remedy: CLEAR INPUT DEVICE JAM
  • Code: 13.11.2B
  • Display: 13.11.2B
  • Description: Page stays too long at paper exit sensor (PS32)
  • Remedy: CLEAR INPUT DEVICE JAM
  • Code: 13.11.31
  • Display: 13.11.31
  • Description: At power on, paper entry sensor (PS31) in VTU is active.
  • Remedy: CLEAR INPUT DEVICE JAM
  • Code: 13.11.31
  • Display: 13.11.31
  • Description: At power on, paper entry sensor (PS31) in VTU is active.
  • Remedy: CLEAR INPUT DEVICE JAM
  • Code: 13.11.3B
  • Display: 13.11.3B
  • Description: At power on, paper exit sensor (PS32) in VTU is active.
  • Remedy: CLEAR INPUT DEVICE JAM
  • Code: 13.22.01
  • Display: 13.22.01
  • Description: Multi-bin mailbox jam
  • Remedy: CLEAR MAILBOX JAM
Error Code
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